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Devesh Kumar Singh

@deveshkumarsingh86

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I build and lead enterprise ServiceNow solutions, integrations, and ITSM automation at FICO.

India

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What I'm looking for

I'm seeking challenging opportunities to apply my ServiceNow expertise in JavaScript, REST APIs, web integrations, and enterprise-level solutions while continuing to learn emerging ServiceNow and AI technologies.

At FICO, I lead enterprise ServiceNow development, building applications, workflows, REST API integrations, and ITSM solutions that improve business processes. I bring over 10 years of hands-on experience across ServiceNow development, configuration, customisation, and team leadership.

I've delivered ServiceNow solutions at inMorphis, Infinite Computer Solutions, and C Cubed Solution, working with JavaScript, HTML, CSS, AWS, OKTA, SOAP, LDAP, and core modules including Incident Management, Change Management, and Service Catalog.

Experience

Work history, roles, and key accomplishments

Current

ServiceNow Lead Engineer

Current

FICO®

Apr 2018 - Present (8 years 5 months)

ServiceNow Sr Developer with over 10 years of experience in designing and implementing enterprise-level solutions. Committed to delivering high-quality software applications and enhancing business processes. Seeking challenging opportunities to leverage expertise in JavaScript, HTML, CSS, REST API, and web integrations.
* Extensive experience in developing and customizing ServiceNow applications,

ServiceNow Developer

inMorphis

Jul 2017 - Mar 2018 (8 months)

ServiceNow Developer with experience in designing, developing, and implementing ServiceNow solutions. Proficient in JavaScript, HTML, REST API, and web integrations. Strong problem-solving skills with a focus on delivering efficient and scalable solutions.
* Collaborated with cross-functional teams to gather requirements and design ServiceNow solutions tailored to clients' needs.
* Developed and c

ServiceNow Developer

Infinite Computer Solutions

Oct 2010 - Jan 2016 (5 years 3 months)

* Developed and customized ServiceNow applications and modules according to business requirements.
* Implemented business rules, UI policies, and client scripts to enhance user experience and automate processes.
* Collaborated with cross-functional teams to gather requirements, design solutions, and ensure successful implementation of ServiceNow projects.
* Performed ServiceNow administration task

ServiceNow Administrator

C Cubed Solution Pvt Ltd

Apr 2009 - Jul 2010 (1 year 3 months)

ServiceNow Administrator with 1 year of experience in managing and optimising ServiceNow instances. Committed to delivering exceptional service and driving efficiency through effective configuration, customisation, and administration.
* Administered ServiceNow instances, performing regular system maintenance, configuration, and monitoring.
* Managed user profiles, access controls, and permissions,