Devanshi Joshi

I’m a Client Account Manager with 5+ years of experience building and managing international client relationships across the US, UK, Canada, Australia, and the Middle East. I thrive in fast-moving digital agencies where client happiness, account growth, and delivery accountability are all owned by the same person.

At E2M Solutions, I managed 50+ agency clients and maintained a 70–80% monthly retention rate. I drove $25,000–$30,000 in monthly renewals through consistent upsells, plan-based subscription growth, and proactive escalation handling—while helping acquisition-led transitions stay low-churn.

At GHM Consultancy, I take full responsibility for the digital presence of 10–12 international brands, including paid media, web, retention, reporting, competitive research, and delivery coordination. I scaled a brand from near-zero revenue to $1M/month within 6 months by rebuilding strategy around root causes and coordinating execution across internal teams.

I bring a strong operational mindset too: I’ve built end-to-end SOPs for account management, aligned delivery teams across design, development, content, and digital, and produced client-facing reports and competitor analysis to help brands make confident decisions. Under pressure, I keep relationships together—and when things go well, I grow them.