Open to opportunities

Destiny Marcus

@destinymarcus

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Recent criminology graduate eager to expand skills in business.

United Kingdom

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What I'm looking for

I am looking for a role that allows me to utilize my research and communication skills while contributing to meaningful projects in a supportive environment.

I am a recent criminology graduate from Birmingham City University, currently pursuing a master's degree in Business Administration. My academic journey has equipped me with a diverse skill set, particularly in communication and research methodologies, which I have applied in various roles across multiple sectors. I am passionate about leveraging my education and experiences to make a meaningful impact in my future endeavors.

Throughout my career, I have gained valuable experience as an Experiential Advisor at St Giles Trust, where I conducted research and engaged with service users to gather insights. My role as an Office Administrator in healthcare settings has honed my organizational and analytical skills, allowing me to improve patient data management and understand the importance of compliance with regulations. I am eager to continue my professional journey, exploring opportunities that align with my interests in retention advising, internet research, and communication.

Experience

Work history, roles, and key accomplishments

Current

Experiential Advisor

Current

St Giles Trust

Nov 2023 - Present (1 year 7 months)

Conducted weekly research, including interviews, across various London boroughs, collecting and capturing data from diverse service users, including prison inmates. Analyzed findings and insights to inform observations and reports on the researched areas.

Research Data Collection Interviewing Data Analysis Stakeholder Engagement

Current

Health Care Assistant

Current

Safe Hands Recruitment

Provided daily care and support to mentally challenged service users. Worked on a zero-hour contract, assisting patients with their needs.

Patient Care Healthcare Assistance Communication Empathy

Consultant Advisor

NCP Birmingham Connect to Support

May 2023 - Jun 2023 (1 month)

Conducted research to enhance the charity's website and app, providing feedback and findings to improve public usability. Managed projects to deliver significant changes, presenting updates and outcomes to diverse audiences.

Research Project Management Data Analysis Presentation Skills

Office Administrator

Birmingham Women and Children Hospital

Feb 2023 - Mar 2023 (1 month)

Improved patient details by quality checking and examining documents on the system, ensuring data accuracy. Oversaw daily office operations, including proofreading files and collaborating with team members to resolve complications.

Quality Assurance Data Entry Microsoft Office Team Collaboration Document Management

Office Administrator

Wesleyan Colmore Circus

Jan 2022 - May 2022 (4 months)

Performed administrative tasks, including printing and mailing customer letters, and accurately filling out spreadsheets with patient details. Gained proficiency in CRM and Salesforce systems, significantly enhancing IT skills.

CRM Microsoft Office Microsoft Excel Administrative Support Data Entry Salesforce

Education

Degrees, certifications, and relevant coursework

Birmingham City University

Masters, Business Administration

Currently pursuing a Master's degree in Business Administration. Attending online classes once a week for this program.

Birmingham City University

BA (Hons), Criminology

Activities and societies: Dissertation (research and interview project), Criminological research (module), Human rights theory and practice (module and presentation)

Completed a Bachelor of Arts with Honours in Criminology. Undertook a dissertation involving a research and interview project, and studied modules such as criminological research and human rights theory and practice.