Open to opportunities

Ashley Benitez

@ashleybenitez

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Organized administrative professional with transcription and customer-service experience.

United States

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What I'm looking for

I seek administrative or transcription roles that value attention to detail, reliable daily support, growth toward certified court reporting, and a collaborative, organized team environment.

I am an organized administrative professional with hands-on experience in medical transcription, office support, and customer service roles. I have supported managers with calls, mail, spreadsheets, supply ordering, and onboarding technology while delivering reliable day-to-day operations.

My background includes multi-year roles as a nanny, barista, and medical transcriptionist where I developed strong attention to detail, time management, and consistent client-facing communication. I transcribed medical notes for wound care providers and uploaded records to company platforms.

I am currently training as a Digital Court Reporter and Legal Transcriptionist to pursue AAERT certification, and I hold an associate-level paralegal studies education. I seek roles where I can apply transcription, administrative, and legal-support skills with opportunities to grow professionally.

Experience

Work history, roles, and key accomplishments

Barista

Starbucks

May 2024 - Dec 2025 (1 year 7 months)

Performed opening and closing barista duties including crafting beverages, warming food, managing register and drive-thru, completing cleaning tasks, and delivering customer service.

Customer Service POS Cash Handling Store Cleaning Time Management

Nanny

Private Family

May 2018 - Jan 2024 (5 years 8 months)

Provided full-time childcare for one child from age 2.5 to 9.5, managing daily schedules, supervision, and occasional weekend care, ensuring safety and developmental support.

Childcare Scheduling Supervision Patience

Administrative Assistant

ProHealth One

Jun 2021 - Aug 2023 (2 years 2 months)

Supported office operations by answering and directing calls, sorting mail, maintaining spreadsheets and documents, ordering supplies, and assisting with new-hire technology setup.

Administrative Support Microsoft Excel Microsoft Word Data Entry Office Management

Medical Transcriptionist

ProHealth One

Jan 2022 - Jan 2023 (1 year)

Transcribed wound-care physician notes and uploaded finalized documentation to the company's transcription platform, ensuring accurate and timely medical records.

Medical Transcription Medical Terminology Attention To Detail Time Management

Barista

Starbucks

May 2016 - Mar 2018 (1 year 10 months)

Managed afternoon and closing shifts including register and drive-thru operation, beverage preparation, food warming, store closing procedures, and customer service.

Customer Service POS Cash Handling Cleaning Teamwork