Desiree Hall
@desireehall
I guide patients through care while improving clinical operations, access, and patient satisfaction.
What I'm looking for
At Accompany Health, I guide patients through healthcare systems and treatment plans, coordinating transportation, insurance, and community resources to reduce barriers to care.
Previously at University Hospitals, I managed patient intake, registration, scheduling, insurance verification, and EHR documentation in high-volume settings. I also trained new employees on patient management systems, scheduling procedures, and front desk operations while supporting stronger patient flow and satisfaction.
Across more than eight years in healthcare, I’ve supported physicians and patients through clinical care, vaccinations, laboratory procedures, care coordination, and HIPAA-compliant documentation.
Experience
Work history, roles, and key accomplishments
Patient Experience Navigator
Accompany Health
Aug 2023 - Present (3 years)
Guides patients through healthcare systems and treatment plans, improving understanding and engagement in care. Coordinates transportation, insurance, and community resources to reduce barriers to healthcare access.
Education
Degrees, certifications, and relevant coursework
DeVry University
Associate Degree, Health Care Administration and Management
2023 - 2025
Pursued an Associate Degree in Health Care Administration and Management.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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