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Desirae JohnsonDJ
Open to opportunities

Desirae Johnson

@desiraejohnson

Beauty & retail leader driving revenue and VIP client experiences through digital sales.

United States
Message

What I'm looking for

I’m looking for a remote-ready customer success or account management role where I can drive revenue with virtual clienteling, CRM-driven customer relationships, and KPI-based execution—partnering with a luxury beauty brand and leading with high-touch service.

I’m a results-driven Beauty & Retail Leader with 10+ years of experience managing multi-million-dollar accounts and leading high-performing teams. I’m known for delivering exceptional client experiences while driving sales growth through both in-store and digital clienteling.

In recent roles, I independently managed a $1.4M MAC Pro Flagship and supported a $5M store, consistently executing visual strategy, KPI tracking, sales forecasting, and goal execution. I also expanded digital revenue streams through e-commerce fulfillment, online clienteling, and CRM-enabled customer engagement.

I thrive working independently and remotely—coaching teams, managing priorities, and maintaining brand standards without direct supervision. Whether it’s VIP relationship management, luxury brand consulting, or operations like inventory control, POS systems, payroll, and compliance, I focus on creating high-touch, lasting customer relationships that translate into results.

Experience

Work history, roles, and key accomplishments

SE
Current

Freelance Fashion Stylist

Self-Employed

Jan 2018 - Present (8 years 4 months)

Managed an independent remote styling business, handling client communication, scheduling, and deliverables independently. Curated personalized wardrobes and full fashion looks for photoshoots, events, and brand collaborations.

Education

Degrees, certifications, and relevant coursework

PC

Prince George’s Community College

Business & Art Studies, Business & Art

2009 - 2013

Completed Business & Art Studies at Prince George’s Community College from 2009 to 2013.

AI

Aveda Institute

Cosmetology Certificate, Cosmetology

Earned a Cosmetology Certificate from Aveda Institute in Washington, DC.

Tech stack

Software and tools used professionally

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