Derrick Taylor

Maintained kitchen and surrounding areas in a clean and sanitary manner. Assisted chef in all kitchen duties and adhered to health and hygiene regulations for efficient infection and prevention control.

Assisted clients in planning and booking travel experiences, providing expert guidance on itineraries and accommodations. Maintained strong relationships with suppliers and resolved customer inquiries promptly to enhance satisfaction.

Managed guest check-ins and check-outs, liaising with housekeeping to ensure room readiness. Handled guest complaints and maintained cleanliness of public areas, including lobbies and gyms.

Completed secondary education, earning a High School Certification. Focused on a broad curriculum to build foundational knowledge across various subjects.

Developed comprehensive knowledge of tour guiding principles, customer service, and travel operations management. Engaged in hands-on activities such as itinerary planning, conducting guided tours, and enhancing communication skills. Gained expertise in cultural awareness and logistics to ensure seamless travel experiences for diverse clients.

Gained comprehensive knowledge in tourism management, including strategic planning, marketing, and sustainability practices. Engaged in hands-on activities such as designing tourism itineraries, conducting market analysis, and evaluating customer service strategies, enhancing skills in project coordination and effective communication within diverse teams.

Acquired foundational skills in tour guiding techniques and travel operations. Studied principles of customer service and itinerary planning relevant to the tourism industry.