Derek Vien
@derekvien
I resolve production incidents and improve cloud-native platform reliability.
United StatesWhat I'm looking for
I've supported HealthEquity and Further’s enterprise portals and high-traffic applications by resolving complex production incidents, debugging front-end and back-end integrations, and improving system reliability. I’ve provided Tier 3 support for outages, batch job failures, and data-store issues serving 300k+ members.
I troubleshoot AWS Lambda infrastructure, SSO federation, OAuth 2.0 configurations, legacy email systems, and mobile integrations. I also use log analysis, root cause analysis, and internal tooling to reduce downtime and streamline incident response.
Experience
Work history, roles, and key accomplishments
Spearheaded resolution of complex system incidents using advanced log analysis and debugging. Managed user access and identity lifecycle, including SSO Federation and OAuth 2.0 troubleshooting, and optimized platform stability by remediating security vulnerabilities and performance bottlenecks.
Education
Degrees, certifications, and relevant coursework
University of Minnesota
Bachelor of Science, Management Information Systems
Bachelor of Science in Management Information Systems from the University of Minnesota, Carlson School of Management, completed in May 2013.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
Interested in hiring Derek?
You can contact Derek and 90k+ other talented remote workers on Himalayas.
Message DerekGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
