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Andres Arias

@andresarias

Cloud Support Engineer specializing in AWS/GCP operations, CI/CD, and reliability-driven observability to keep production running smoothly.

United States

Message

What I'm looking for

I’m looking for a cloud-focused role where I can own reliability and observability, automate deployments with Terraform and CI/CD, and partner with engineering to improve uptime, security compliance, and incident response outcomes.

I’m a Cloud Support Engineer with experience supporting, deploying, and troubleshooting production systems across AWS and GCP. I focus on cloud operations, containerized deployments, and observability-driven debugging to resolve issues fast and improve performance.

In my current role as a Node.js Full Stack Developer at the Social Security Administration, I designed and deployed resilient AWS infrastructure using Terraform, targeting $99.99%$ availability. I also automated 12+ critical CI/CD pipelines with integrated DevSecOps security checks, cutting average deployment time by $40%$.

I’ve managed Kubernetes workloads on EKS, orchestrating containerized microservices and leading incident response and root cause analysis to reduce MTTR by $25%. Previously, I built automated GCP environments with Terraform and CI/CD pipelines using GKE, reducing configuration drift and improving throughput by over $15%.

Across roles, I’ve combined backend development and automation (Python, Django, SQL) with operational hardening for reliability and security compliance (HIPAA, PCI, SOX). I enjoy partnering with teams to turn complex software requirements into stable, scalable cloud infrastructure.

Experience

Work history, roles, and key accomplishments

Current

Node.js Full Stack Developer

Current

Social Security Administration

Jul 2021 - Present (4 years 11 months)

Designed and deployed resilient AWS infrastructure with Terraform, achieving 99.99% availability for a national user base. Automated 12+ CI/CD pipelines with integrated security checks, cutting average deployment time by 40%, and reduced MTTR by 25% through incident response and root cause analysis.

Terraform AWS Infrastructure CI CD Microservices Incident Response Root Cause Analysis MTTR

Cloud Platform & Automation Engineer

iBynd

Feb 2020 - Jun 2021 (1 year 4 months)

Built automated GCP environments using Terraform and CI/CD pipelines to streamline deployments and reduce configuration drift, leveraging GKE for scalable hosting. Optimized cloud-native infrastructure design with Python, Django, and PostgreSQL, and tuned Linux production workloads to increase throughput by 15%+.

GCP Terraform CI CD Pipelines GKE Python Django PostgreSQL Infrastructure Automation Cloud Native Architecture

Cloud-Native Developer

Real Broker LLC

Mar 2019 - Jan 2020 (10 months)

Developed reusable Python automation scripts to manage AWS resources, reducing manual cloud provisioning tasks by 30%. Implemented infrastructure hardening and configuration management to improve security and consistency across Docker environments.

Python Infrastructure Hardening Configuration Management Docker Operational Efficiency AWS Provisioning DevOps Automation

Backend & Platform Reliability Engineer

NJM Insurance

Mar 2018 - Mar 2019 (1 year)

Provided operational support and maintenance for production Linux and Windows servers, supporting reliable day-to-day operations. Contributed to reliability improvements and on-call support processes to strengthen incident handling and system stability.

Linux Server Support Windows Server Production Operations Reliability Troubleshooting