Denval M
@denvalm
Customer-focused professional with 10 years of experience in healthcare operations
What I'm looking for
As a seasoned healthcare operations professional with a decade of experience, I have developed a unique blend of skills that enable me to drive efficiency, ensure compliance, and provide exceptional customer service. My analytical mindset and passion for cybersecurity have allowed me to identify and resolve complex issues, streamlining workflows and improving productivity.
In my current role at Zelis Health Care, I have successfully improved operational workflow, increasing productivity by 10% and leveraging advanced Excel functionalities to streamline processes. Previously, I have worked as a Case Manager at Spine Center Atlanta and a Medical Records Specialist at AICA Orthopedics, where I honed my skills in communication, patient care, and data management.
Throughout my career, I have demonstrated a strong commitment to ensuring compliance with privacy standards like HIPAA, and I am dedicated to continuing to grow and develop as a professional in the healthcare industry.
Experience
Work history, roles, and key accomplishments
Operation Specialist
Zelis Health Care
Nov 2022 - Present (2 years 7 months)
Improved operational workflow to increase productivity by 10%. Reviewed and processed over 50 correspondences from providers, members, and payors daily, ensuring compliance with company standards regarding privacy, HIPAA, and other regulations.
Case Manager
Spine Center Atlanta
Nov 2021 - Nov 2022 (1 year)
Communicated with law offices daily regarding clients' medical treatment and injuries. Managed patient claims, monitored patient progress, and completed onboarding processes for patients.
Medical Records Specialist
AICA Orthopedics
Mar 2014 - Nov 2021 (7 years 8 months)
Managed filing and retrieving medical records and patient information. Created new filing methods, audited and processed medical records requests, and provided quality assurance for examination reports.
Education
Degrees, certifications, and relevant coursework
Denval hasn't added their education
Don't worry, there are 90k+ talented remote workers on Himalayas
Browse remote talentTech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Interested in hiring Denval?
You can contact Denval and 90k+ other talented remote workers on Himalayas.
Message DenvalFind your dream job
Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
