Denval MDM
Open to opportunities

Denval M

@denvalm

Customer-focused professional with 10 years of experience in healthcare operations

United States

What I'm looking for

Seeking a role that leverages my analytical skills and passion for cybersecurity to drive efficiency and improve patient care in a healthcare organization.

As a seasoned healthcare operations professional with a decade of experience, I have developed a unique blend of skills that enable me to drive efficiency, ensure compliance, and provide exceptional customer service. My analytical mindset and passion for cybersecurity have allowed me to identify and resolve complex issues, streamlining workflows and improving productivity.

In my current role at Zelis Health Care, I have successfully improved operational workflow, increasing productivity by 10% and leveraging advanced Excel functionalities to streamline processes. Previously, I have worked as a Case Manager at Spine Center Atlanta and a Medical Records Specialist at AICA Orthopedics, where I honed my skills in communication, patient care, and data management.

Throughout my career, I have demonstrated a strong commitment to ensuring compliance with privacy standards like HIPAA, and I am dedicated to continuing to grow and develop as a professional in the healthcare industry.

Experience

Work history, roles, and key accomplishments

ZC
Current

Operation Specialist

Zelis Health Care

Nov 2022 - Present (2 years 7 months)

Improved operational workflow to increase productivity by 10%. Reviewed and processed over 50 correspondences from providers, members, and payors daily, ensuring compliance with company standards regarding privacy, HIPAA, and other regulations.

SA

Case Manager

Spine Center Atlanta

Nov 2021 - Nov 2022 (1 year)

Communicated with law offices daily regarding clients' medical treatment and injuries. Managed patient claims, monitored patient progress, and completed onboarding processes for patients.

AO

Medical Records Specialist

AICA Orthopedics

Mar 2014 - Nov 2021 (7 years 8 months)

Managed filing and retrieving medical records and patient information. Created new filing methods, audited and processed medical records requests, and provided quality assurance for examination reports.

Education

Degrees, certifications, and relevant coursework

Denval hasn't added their education

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Tech stack

Software and tools used professionally

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Denval M - Operation Specialist - Zelis Health Care | Himalayas