Dennis Mugendi

Currently managing IT operations, providing support in accounting and auditing, and handling LPG duties such as refilling. Responsible for ensuring the smooth functioning of IT systems.

Worked independently as a transcriber, subtitle editor, and academic writer for various online platforms.

Provided IT support across multiple organizations, including marketing and customer care services. Responsible for cash collection and technical troubleshooting.

Assisted the ICT department with IT support, network configuration, troubleshooting, and maintenance of hospital management systems.

Provided ICT support, learned organizational procedures, and assisted in resolving ICT issues.

Engaged with customers, explained company policies, and managed goods inspection at the branch.

Started as a transcriber and was promoted to reviewer, ensuring quality and accuracy of transcriptions.

Provided IT services, taught computing skills, and managed network administration and software development.

Performed IT technician duties, including hardware and software troubleshooting and customer service.

Bachelor of Science in Information Technology from the virtual campus, focusing on various aspects of IT including software development, networking, and system administration.

Diploma in Computer Science, covering essential programming skills, database management, and IT support.

Diploma in Mechanical Engineering (Production Option), Module I, focusing on engineering principles and practical applications in production.

Completed a course in Essential Computer Skills, majoring in MS Office applications, internet usage, and Adobe PageMaker.

Completed secondary education and obtained the Kenya Certificate of Secondary Education (K.C.S.E), which included a broad curriculum.

Completed primary education and obtained the Kenya Certificate of Primary Education (K.C.P.E), laying the foundation for future studies.