Open to opportunities

Dennis Kulei

@denniskulei

Message

Charismatic personnel with extensive experience building excellent business relationships to maximiz

Kenya

Message

What I'm looking for

Seeking a challenging role that leverages my skills and experience in ICT administration, digital marketing, and customer care service to drive business growth and customer satisfaction.

As a seasoned professional with a strong background in ICT administration, networking, and graphic design, I have developed a unique ability to build and maintain excellent business relationships. With a proven track record of success in digital marketing, I am confident in my ability to handle competitive situations with confidence and tact.

Throughout my career, I have demonstrated my ability to work under pressure, think strategically, and prioritize tasks to achieve desired outcomes. My expertise in coding and programming has allowed me to develop innovative solutions to complex problems.

I am a team player who is always ready to learn and adapt to new situations. With a strong focus on customer satisfaction, I am dedicated to providing exceptional service and support to ensure that clients are always satisfied.

Experience

Work history, roles, and key accomplishments

Charismatic personnel

DENIS NGETICH CHESEREK

Charismatic personnel with extensive experience building excellent business relationship to maximize sales. I handle competitive situations with confidence and tact. Cooperate in sharing information with other professionals to overcome resistance.

Networking Graphic Design

BUSINESS DEVELOPMENT - DIGITAL MARKETING-- DATAMUSE AFRICA

DENIS NGETICH CHESEREK

Content marketing. Media buying. Copywriting. Social media marketing. Search engine optimization. Cold calling prospect clients. Email messaging handling. Strategic planning and execution.

Digital Marketing Content Marketing Media Buying Copywriting Social Media Marketing Search Engine Optimization Cold Calling Email Marketing Strategic Planning

CUSTOMER CARE SERVICE AND ICT SUPPORT – NHIF NAKUR

DENIS NGETICH CHESEREK

Providing system support to ensure patient records are not tampered during authorizations. Providing proactive customer outreach. Responding to customer inquiries and complaints. Following up to ensure resolutions. Answering phone calls to ensure customers get satisfied. Ensuring Systems are always up and running.

Systems Customer Service Outreach Phone Support

BUSINESS DEVELOPMENT - OVER THE MOBILE (OTM POS SYSTEM)

DENIS NGETICH CHESEREK

Planning marketing strategies and advertisement. Ensuring that the system contains history of sales. Process customer accounts and machines set-up and installations. Ensuring that relationship with potential clients is maintained and developed. Identify and assess customer’s needs to achieve satisfaction. Understanding the markets and observing products of the competitor. Cold calling of prospect