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Dennis Kipkirui

@denniskipkirui3

IT support and data-minded computing graduate building secure networks and data-driven solutions.

Kenya
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What I'm looking for

I’m looking for a role in IT support where I can troubleshoot networks and systems, work with cloud technologies, and apply data-driven problem solving—ideally alongside secure, scalable systems and practical AI/data work.

I’m a graduate in Mathematics and Computing with hands-on experience across IT support, AI, networking, and data analysis. During my Kenya Electricity Generating Company (KenGen) trainee role, I improved internal connectivity by configuring routers, switches, and modems, and supported reliable daily operations across hardware, software, and network issues.

I take ownership of end-to-end troubleshooting and system readiness—installing and maintaining peripherals to reduce downtime, supporting a Microsoft Exchange Server migration (2003–365), and resolving ERP-related hardware/software problems that improved staff productivity. I also strengthened security and performance through malware scanning, endpoint protection, and network troubleshooting.

Alongside core IT support, I’ve built exposure to cloud platforms (Microsoft Azure and Oracle Cloud Infrastructure) and Python-based machine-learning work (classification, regression, feature engineering, and model training). I’m motivated by data-driven problem solving and want to grow in cloud and intelligent systems while delivering dependable, secure technology support.

Experience

Work history, roles, and key accomplishments

KC

Part-Time Computer Services Assistant

Kiptere Online Cyber

Apr 2020 - Apr 2025 (5 years)

Assisted clients with document processing (printing and scanning) and online applications to support fast service delivery. Troubleshot hardware, software, and connectivity issues to restore systems quickly and maintain smooth day-to-day operations in a busy cyber environment.

KC

IT Trainee (KenGen)

Kenya Electricity Generating Company

May 2023 - Aug 2023 (3 months)

Configured routers, switches, and modems to improve internal network connectivity and installed/maintained office peripherals to reduce downtime. Supported Microsoft Exchange Server migration (2003 to 365), assisted ERP troubleshooting, and performed malware scanning and facial recognition system maintenance to improve security and reliability.

Education

Degrees, certifications, and relevant coursework

Kisii University logoKU

Kisii University

Bachelor of Science, Mathematics with Computing

2020 - 2024

Activities and societies: Relevant areas: Machine Learning; Decision Support Systems; Networking; AI; Statistical Computing.

Earned a Bachelor of Science in Mathematics with Computing at Kisii University (2020–2024), with coursework in machine learning, decision support systems, networking, AI, and statistical computing.

Tech stack

Software and tools used professionally

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