Samuel Kyalo
@samuelkyalo4
I support ICT operations, customer service, and practical computer maintenance.
KenyaWhat I'm looking for
I've supported ICT operations at Kenya Medical Training College–Manza Campus, handling software installation, troubleshooting, hardware configuration, PC and UPS maintenance, LAN setup, inventory updates, and service desk management.
I've also worked as a Customer Service Attendant with Galaxia Energy, Lexo Energy, and Trinity Energy. I'm seeking dynamic challenges where I can apply my ICT knowledge, keep learning, and contribute to organisational goals.
Experience
Work history, roles, and key accomplishments
Customer Service Attendant
Trinity Energy
Feb 2024 - Aug 2026 (2 years 6 months)
Provided customer service and support at an energy company, handling customer needs and ensuring service quality.
Customer Service Attendant
Lexo Energy
Feb 2023 - Feb 2023 (0 months)
Delivered customer service and support at an energy company, managing customer interactions and assisting with daily operations.
Customer Service Attendant
Galaxia Energy
Nov 2022 - Jan 2023 (2 months)
Provided customer service and support at an energy company, handling customer inquiries and ensuring satisfaction.
Maintenance and Service Intern
Kenya Medical Training College
Jan 2022 - Apr 2022 (3 months)
Performed software installations, troubleshooting, hardware configuration, and PC and UPS repair. Configured computers and printers on LAN, managed ICT service desk, and trained staff on basic computer literacy.
Education
Degrees, certifications, and relevant coursework
Railway Training Institute
Diploma, ICT
2018 - 2022
Activities and societies: Chess Club Member
Pursued a Diploma in ICT, gaining skills in information technology and computer science.
Muindi Mbingu Boys High School
Kenya Certificate of Secondary Education, Secondary Education
2014 - 2017
Grade: C-
Activities and societies: ICT Club Member
Completed secondary education, achieving a KCSE grade of C-.
Kamuthanga Primary School
Kenya Certificate of Primary Education, Primary Education
2006 - 2013
Grade: 297
Completed primary education, achieving a KCPE score of 297.
Tech stack
Software and tools used professionally
Availability
Location
KenyaAuthorized to work in
Job categories
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