Open to opportunities

Denis Nyamweya

@denisnyamweya

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Network Engineer with expertise in design and technical support.

Kenya

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What I'm looking for

I am seeking a role that offers opportunities for growth, innovation, and collaboration in network engineering.

As a dedicated Network Engineer with close to three years of experience, I have honed my skills in network design, administration, and support. My journey began with a solid foundation in Information Technology, leading to my current role at Centum Plc, where I spearhead the design and management of enterprise networks. My efforts have resulted in a 30% improvement in network reliability and a 25% enhancement in project efficiency through effective IT project management.

Throughout my career, I have demonstrated a strong ability to optimize network performance and maintain high-uptime Data Center environments. My technical expertise includes configuring GPON equipment, implementing automated billing systems, and providing exceptional Tier 1 support to over 500 users. I thrive in collaborative environments, working cross-functionally to ensure client satisfaction and successful project outcomes. I am committed to continuous learning and professional growth, as evidenced by my numerous certifications in cybersecurity and network security.

Experience

Work history, roles, and key accomplishments

Current

Associate Network Engineer

Current

Centum Plc

May 2023 - Present (2 years 1 month)

Spearheaded the design, installation, and management of LAN, WAN, and internet systems, improving network reliability by 30%. Managed IT projects for real estate developments, enhancing efficiency by 25%. Configured GPON equipment and implemented automated billing, reducing errors by 40%. Provided Tier 1 support for over 500 users, improving resolution time by 15%. Led ICT project for office migra

Network Project Management Tier 1 Support Active Directory Network Management ICT

Network Operations Center Intern

Tier Data Ltd

May 2022 - Jan 2023 (8 months)

Provided technical support for network servers, ensuring seamless operations for clients. Managed smart metering systems, resolving issues for over 500 clients. Contributed to customer success initiatives and collaborated with cross-functional teams to enhance service delivery.

Technical Support Net Metering Customer Success Cross Functional Collaboration Network Operations

Field Support O&M Attachee

Telkom Kenya

Mar 2020 - May 2021 (1 year 2 months)

Performed fiber splicing operations and conducted link analysis to diagnose network issues. Evaluated and repaired optical cables, ensuring high network performance. Executed preventive maintenance and maintained comprehensive system records for effective network management.

Maintenance Systems

Education

Degrees, certifications, and relevant coursework

Maseno University

Bachelor of Science, Information Technology

2018 - 2022

Pursued a Bachelor of Science in Information Technology, focusing on various aspects of IT including network design, database management, and software development.