Denisa Sali
@denisasali
Retail Store Manager driving sales growth and team performance through exceptional customer experience.
What I'm looking for
I’m a results-driven Retail Store Manager with several years of experience leading store operations, sales performance, and team development. I focus on increasing sales, delivering excellent customer experience, and motivating teams to achieve targets.
At Vodafone (Store Manager, June 2025 – Present), I lead store operations and sales performance, coordinating day-to-day activities to ensure high standards of customer service and consistent achievement of sales targets. I manage staff schedules, training, and motivation, while overseeing product knowledge, promotions, and overall store presentation.
Previously, as a Store Advisor (October 2024 – June 2025), I supported customers with mobile services, smartphones, and telecom solutions. I provided personalized sales consultations, maintained strong client relationships, and contributed to monthly sales targets.
From 2017 to 2024 at Max Optika (Store Manager), I managed daily store operations and supervised staff while building customer loyalty through professional service and trust. I handled inventory and store presentation, and trained and motivated employees to improve sales performance—strengthening both execution and customer outcomes.
Experience
Work history, roles, and key accomplishments
Led store operations, sales performance, and team coordination, ensuring strong customer service and consistent achievement of sales targets. Managed staff scheduling, training, motivation, and store presentation including product knowledge and promotions.
Advised customers on mobile services, smartphones, and telecom solutions, providing personalized sales consultations. Supported monthly sales target achievement while building and maintaining strong client relationships.
Store Manager
Max Optika
Jan 2017 - Jan 2024 (7 years)
Managed daily store operations and supervised staff, building customer loyalty through professional service and trust. Handled inventory, sales performance, store presentation, and trained employees to improve sales results.
Education
Degrees, certifications, and relevant coursework
Unknown
Bachelor’s Degree, Albanian Language and Literature
Activities and societies: Sales management; team leadership & motivation; customer experience & relationship building; retail operations management; Microsoft Office (Excel, Word, etc.).
Earned a Bachelor’s degree in Albanian Language and Literature, with coursework and skills spanning sales management, team leadership, customer experience, and retail operations.
Availability
Location
Authorized to work in
Job categories
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