Denilson Cantillo
@denilsoncantillo
Bilingual customer service professional with a strong support background.
What I'm looking for
My name is Denilson Cantillo, and I am a bilingual customer service professional with a strong background in providing excellent support and resolving issues. I pride myself on my effective communication skills, reliability, and friendly approach, which have allowed me to build strong relationships with customers and colleagues alike.
Throughout my experience at The UPS Store and Twigs & Figs, I have consistently demonstrated my ability to actively listen to customer needs and provide tailored solutions. I am eager to contribute to a team and grow within a company while taking on new challenges that enhance my skills and knowledge in customer service.
Experience
Work history, roles, and key accomplishments
Customer Service Associate
The UPS Store
Mar 2024 - Jan 2025 (10 months)
Provided exceptional customer service by actively listening and addressing customer needs. Maintained a clean and organized workspace to enhance customer experience.
Customer Service Associate
Twigs & Figs
Mar 2022 - Aug 2022 (5 months)
Assisted customers with personalized advice on plant care and product selection. Collaborated with coworkers to suggest improvements for store operations.
Education
Degrees, certifications, and relevant coursework
Central Piedmont Community College
Associate of Arts, Arts
2021 -
Currently pursuing an Associate of Arts degree. Developing foundational knowledge and skills across various disciplines.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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