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Deepti Bakshi

@deeptibakshi

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Backend support professional at TTGA Pvt. Ltd. who processed customer enquiries, orders, and payment follow-ups.

India

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At TTGA Pvt. Ltd., I handled backend support for industrial sales operations across Head Office, Channel Partner and Site Sales. I processed customer and dealer enquiries and tenders, acknowledged orders, and followed up on execution and outstanding payments.

Earlier, I coordinated sales and office administration at Nilkamal Limited and maintained project records and MIS reports at Suncity Projects Pvt. Ltd. My work has included preparing quotations and invoices, maintaining records, and coordinating with sales, HR, Accounts, vendors and other teams.

Experience

Work history, roles, and key accomplishments

Team Member – Customer Support Service

TTGA Pvt. Ltd.

Jul 2014 - Jan 2017 (2 years 6 months)

Handled backend support functions for industrial sales operations, processed customer orders, maintained records, and followed up on payments.

Backend Operations Customer Support Order Processing Records Management Payment Follow Up Microsoft Word Excel Tally SAP

Sales Coordinator

Nilkamal Limited

Jul 2010 - Sep 2011 (1 year 2 months)

Provided coordination and administrative support to the General Manager – Sales & Marketing, prepared quotations and invoices, and coordinated with internal departments.

Sales Coordination Administration Quotations Proforma Invoices Microsoft Word Excel Tally SAP

Sr. Executive – P.R.

Suncity Projects Pvt. Ltd.

Nov 2006 - Jul 2010 (3 years 8 months)

Managed project records, MIS reports, and communication on behalf of the General Manager – Sales, and coordinated with HR, Branding, and Administration.

MIS Reporting Records Management Coordination Microsoft Word Excel Tally SAP

Office Coordinator

Odeon Builders (P) Ltd.

Dec 2005 - Oct 2006 (10 months)

Handled correspondence, prepared purchase orders, maintained records, and prepared accounts vouchers and cheques.

Office Administration Purchase Order Records Management Microsoft Word Excel Tally

Office Coordinator

Shakti Orthopaedic Sales (P) Ltd.

Oct 2004 - Dec 2005 (1 year 2 months)

Handled customer enquiries, correspondence, invoice generation, production schedules, records, and export documentation.

Customer enquiries Invoice Generation Production Scheduling Export Documentation Microsoft Word Excel Tally

Office Assistant

Surie Polex

Jun 2003 - Sep 2004 (1 year 3 months)

Handled customer enquiries and correspondence, maintained records, sales analysis, stock records, and prepared production schedules and export documentation.