Open to opportunities

Monisha User

@monishauser

Message

Results-oriented office administrative professional with sales support expertise.

India

Message

What I'm looking for

I seek a dynamic role that fosters collaboration and offers growth opportunities.

I am a results-oriented office administrative professional with a proven track record in sales support. My experience spans various roles where I have adeptly coordinated administrative tasks, managed documentation, and provided crucial support to sales teams. I pride myself on my strong organizational and communication skills, which contribute to a seamless office environment, fostering efficiency and enhancing overall productivity.

Throughout my career, I have demonstrated my commitment to driving success through collaborative efforts. My recent role as a Project Consultant cum Purchase Executive has equipped me with skills in planning, organizing, and communicating effectively with team members and clients. I have successfully negotiated with contractors and suppliers, developed procurement strategies, and ensured timely delivery of orders, all while maintaining a focus on cost efficiency and budget management.

In addition to my administrative capabilities, I have a solid background in sales, having worked as a Sales Associate where I generated leads, managed customer relationships, and met sales targets. My adaptability and quick learning ability allow me to handle diverse tasks and responsibilities, making me well-prepared for dynamic roles that demand technological proficiency and analytical acumen.

Experience

Work history, roles, and key accomplishments

Current

Project Consultant cum Purchase Executive

Current

Dutt Engineered Works

Apr 2024 - Present (1 year 2 months)

Responsible for planning, organizing, and communicating project details. Managed budgets, tracked project progress, and negotiated with vendors. Developed procurement strategies and ensured timely delivery of orders while maintaining supplier relationships.

Project Management Budget Management Database Management Communication Skills Team Coordination Inventory Management

Sales Associate

Dutt Engineered Works

Jul 2022 - Apr 2024 (1 year 9 months)

Generated leads and converted them into orders. Managed customer inquiries and complaints, prepared proposals, and conducted product training sessions. Achieved sales targets and maintained client relationships.

Lead Generation Customer Relationship Management Sales Target Achievement Communication Skills Product Training Market Research Team Collaboration

Billing & Back Office Executive

Dutt Engineered Works

Mar 2022 - Jul 2022 (4 months)

Maintained inventory, ensured adherence to client specifications during dispatch, and created Proforma Invoices. Managed paperwork and supported sales operations.

Inventory Management Proforma Invoice Creation Client Specification Adherence Administrative Support Documentation Communication Skills Order Processing Team Collaboration Time Management

Counselor in Sales and Operations

Orane International Private Limited

Mar 2021 - Oct 2021 (7 months)

Provided sales and operational support, managing client relationships and administrative tasks. Assisted in proposal writing and client meetings.

Sales Support Client Relationship Management Proposal Writing Communication Skills Team Collaboration Time Management Customer Service

Admin and Fund-Raising Executive

Calcutta Social Project

Aug 2019 - Jul 2020 (11 months)

Researched organizations and wrote project proposals. Managed administrative tasks and coordinated meetings with prospective clients.

Proposal Writing Administrative Support Communication Skills Team Collaboration Time Management Fundraising Documentation Organizational Skills

Front Desk Manager cum Client Relationship Manager

Kick Fitness Gym

May 2018 - Jul 2019 (1 year 2 months)

Managed front desk operations, handled client inquiries, and facilitated membership sales. Built strong client relationships to enhance service delivery.

Client Relationship Management Sales Management Communication Skills Customer Service Team Collaboration Time Management Organizational Skills Sales Target Achievement

Front Desk Receptionist

Smiles Multi-Specialty Dental Care & Implant Centre

May 2017 - May 2018 (1 year)

Managed front desk responsibilities, including answering calls, scheduling appointments, and maintaining the company's software system.

Scheduling Customer Service Communication Skills Software Management Organizational Skills Time Management Administrative Support

Education

Degrees, certifications, and relevant coursework

Asutosh College

Bachelor of Arts (Honors), Journalism and Mass Communication

2014 - 2017

Grade: 48.00%

Activities and societies: Participated in an international seminar on cyber crime and journalism workshop on news presentation, radio journalism, and international affairs.

Completed a Bachelor of Arts (Honors) with a focus on Journalism and Mass Communication. The coursework included editing, advertising, reporting, media, press law, and management ethics.