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Deepa Soni

@deepasoni

Customer-focused banking professional with cash management and sales expertise.

India
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What I'm looking for

I seek a customer-facing banking role emphasizing cash management, sales growth, and opportunities to develop within retail banking.

I am a customer-focused banking professional with hands-on experience in cash handling, teller functions, and customer service at a major international airport. I combine practical retail banking training with sales and junior account experience to deliver value-driven financial solutions.

I earned a B.Com and completed a postgraduate certificate in Retail Banking, learning deposit types, cash management, fraud detection, and banking sales techniques such as prospecting, cross-selling, and up-selling. My work history includes roles as a cashier and customer service associate and as a sales & junior account executive, where I received company performance awards in consecutive years.

I pride myself on strong communication, quick learning, and a customer-first approach. I am seeking roles where I can apply my risk-aware cash management skills and sales experience to support business growth and improve customer satisfaction.

Experience

Work history, roles, and key accomplishments

CA
Current

Cashier & Customer Service Associate

Chhatrapati Shivaji International Airport

Dec 2024 - Present (1 year 1 month)

Serving as a cashier and customer service associate at Chhatrapati Shivaji International Airport, handling cash transactions, customer inquiries, and security-aware teller functions since Dec 2024.

Education

Degrees, certifications, and relevant coursework

IM

Institute of Professional Banking - Mohali

Post Graduate Certificate, Retail Banking

2025 - 2025

Post Graduate Certificate in Retail Banking (PGCRB) completed July to October 2025 covering banking functions, deposits, cash management, sales, and complaint handling.

AC

Annasaheb Vartak College

Bachelor of Commerce, Commerce

Grade: 84%

Completed Bachelor of Commerce with 84% at Annasaheb Vartak College in 2023–24.

AC

Annasaheb Vartak College

Higher Secondary Certificate, General (H.S.C.)

Grade: 95%

Completed Higher Secondary Certificate (H.S.C.) under Maharashtra Board with 95% in 2020–21.

PS

Pancham High School

Secondary School Certificate, General (S.S.C.)

Grade: 91%

Completed Secondary School Certificate (S.S.C.) under Maharashtra Board with 91% in 2018–19.

Tech stack

Software and tools used professionally

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Deepa Soni - Cashier & Customer Service Associate - Chhatrapati Shivaji International Airport | Himalayas