Nikhila Das

As a meticulous and detail-oriented banking professional with over 3 years and 5 months of experience in Banking Operations, I have honed my skills in Cash handling, Transaction Management, and Fraud prevention. My expertise lies in promoting bank products and services to drive revenue and customer loyalty, while maintaining client confidentiality and adhering to bank security standards.

In my current role as a Customer Service Associate at South Indian Bank LTD, I have successfully ensured compliance with KYC for new account holders, performed data entry, and cross-verified transaction information. I have also demonstrated my analytical skills in digital opening of savings and salary accounts through video KYC and biometric verification.

With a strong educational background in Computer Science Engineering and certifications in Anti-Money Laundering and KYC, I am confident in my ability to drive business growth and customer satisfaction.