At Teleperformance, I provided customer support across various channels and resolved customer issues efficiently to improve client satisfaction.
I handled a high volume of calls and messages with accuracy and professionalism, and collaborated with team members to improve processes and the customer experience.
I'm pursuing a Bachelor's Degree in Software Engineering at Kalashnikov Izhevsk State Technical University (ISTU). I also hold certifications in Python Programming and Web Development Basics.

