Open to opportunities

Debra Bartlett

@debrabartlett

Pet Resort Manager at Stuebner Airline Veterinary Hospital and Pet Resort who created a new-hire training guide and procedure manual.

United States

Message

At Stuebner Airline Veterinary Hospital and Pet Resort, I lead the pet resort team and work to strengthen communication between the resort, veterinary hospital, pet parents, and staff. I assembled a training guide and procedure manual for new hires and am preparing the team for a new reservations and appointments system.

At Petsuites of America, I managed resort operations, used Excel to streamline scheduling, and supported marketing through Canva and social media. Earlier, at Target, I managed salesfloor, logistics, pricing, and planogram teams after moving to Houston.

Experience

Work history, roles, and key accomplishments

Current

Pet Resort Manager

Current

Stuebner Airline Veterinary Hospital and Pet Resort

Jan 2023 - Present (3 years 9 months)

Provide positive leadership, hire and coach teams to enhance customer service. Communicate with pet parents on health concerns, ensuring prompt resolutions and maintaining high standards of care.

Leadership Teamwork Customer Service Emergency Response Social Media Marketing Microsoft Office Operational Efficiency

Resort Manager

Petsuites of America

Jan 2022 - Jan 2023 (1 year)

Directed daily operations, enhancing guest experience and staff efficiency. Streamlined scheduling through Excel programs, reducing labor cost while maintaining high service quality.

Operations Management Excel Marketing Canva Social Media Budget Management Human Resources ADP

Customer Service Associate

Wild Birds Unlimited

Jan 2021 - Dec 2021 (11 months)

Assisted customers with sales, enhancing their shopping experience. Completed comprehensive training on birds, bird habits, and feeders.

Customer Service Sales Merchandising

Field Associate

Premium Retail Services

Nov 2020 - Dec 2021 (1 year 1 month)

Field associate role at Premium Retail Services.

Store Manager

Pet Supplies Plus

Aug 2020 - Oct 2020 (2 months)

Store manager role at Pet Supplies Plus.

Team Lead Assistant

SAS Retail Services

May 2019 - Jun 2020 (1 year 1 month)

Coordinated with HEB planning lead and team lead to ensure timely completion of product placement tasks, improving store layout efficiency and team efforts to meet daily goals.

Team Coordination Planogram Retail Operations

Store Manager

Aldi Grocery Store

Oct 2016 - Jan 2019 (2 years 3 months)

Led team in managing weekly deliveries and daily inventory counts to optimize budget and revenue. Fostered a collaborative team environment, resulting in improved productivity and morale.

Inventory Management Team Leadership Customer Service Community Engagement

Team Lead

Target

Oct 1998 - Oct 2016 (18 years)

Promoted to garden center/seasonal lead, moved to grocery lead, and transferred to Houston to manage salesfloor, logistics, and pricing/planogram teams during an 18-year career.

Team Leadership Logistics Planogram Pricing Vendor Management