Deborah Jackson
@deborahjackson
Experienced virtual assistant and digital marketer who streamlines operations, improves client relations, and boosts online engagement.
NigeriaWhat I'm looking for
I am a detail-oriented virtual assistant and digital marketer with over 3 years of experience supporting executives and teams, streamlining operations, and managing client relations to enable business focus.
At Deskmayte I manage scheduling, CRM records, patient coordination, and outbound follow-ups and consistently book 40 appointments weekly; as Digital Marketing Manager I grew organic traffic by 30%, increased email open rates by 20% and CTR by 15%.
I am proficient with Zendesk, HubSpot, WordPress, Mailchimp, Google Analytics, Trello, Airtable and other tools, and I thrive in fast-paced environments delivering time-saving solutions and measurable growth.
Experience
Work history, roles, and key accomplishments
Virtual Assistant
Deskmayte LLC
Jan 2024 - Present (2 years 5 months)
Provided comprehensive remote administrative and patient coordination support, managing inbound/outbound calls and booking 40 appointments weekly. Maintained CRM records (Zendesk, HubSpot), coordinated schedules, and resolved insurance/service issues to improve operational efficiency.
Digital Marketing Manager
Codelab LLC
Aug 2022 - Present (3 years 10 months)
Developed and executed digital marketing strategies, producing SEO-optimized content that increased organic traffic by 30% and improved email open rates by 20%. Used HubSpot and Google Analytics to track KPIs and optimize campaigns for a 15% increase in CTR.
Social Media Manager / Content Creator
Twins And Multiples NG
Nov 2020 - Apr 2022 (1 year 5 months)
Curated and created social content that generated 70% of original posts' engagement and increased audience interaction through scheduled reels and feature posts. Analyzed KPIs and adjusted strategies to sustain high engagement across platforms.
Social Media Manager
InvestInBDS
Aug 2020 - Feb 2021 (6 months)
Built Instagram presence and a customer response system that reduced queries and increased satisfaction; executed Facebook Ads that drove a 70% increase in new leads and 30% incremental revenue. Collaborated with designers to create branded promotional content and optimized ad performance.
Brand & Customer Service Rep
Tsavourite Home Fragrance Co.
Dec 2019 - Jun 2020 (6 months)
Developed online promotional content and hashtag strategies that increased profile visits by 30% in a week and grew email subscribers by 40% via Mailchimp campaigns. Managed customer inquiries and retention, improving satisfaction and smoothing the purchase process.
Education
Degrees, certifications, and relevant coursework
Side Hustle
Course, Digital Marketing & Content Creation
2022 -
Completed a Digital Marketing and Content Creation course in Lagos, Nigeria (Jan–Mar 2022).
HubSpot Academy
Content Marketing Certified, Content Marketing
2022 -
Completed Content Marketing certification through HubSpot Academy (May–Sep 2022).
Shaw Academy
Course, Social Media Marketing
2020 -
Completed a Social Media Marketing course with Shaw Academy (Sept–Nov 2020).
Ikenne Comprehensive High School
WASSCE, Secondary Education
2013 - 2014
Completed WASSCE at Ikenne Comprehensive High School in Ikenne, Ogun State in 2013–2014.
Availability
Location
NigeriaAuthorized to work in
Job categories
Skills
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