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Nkemdilim Udezuka

@nkemdilimudezuka

Remote Digital Marketer and Social Media Assistant focused on content creation, trend research, and engagement across Instagram, TikTok, and LinkedIn.

Nigeria

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What I'm looking for

I’m looking for a remote role where I can support brands with social media marketing, content creation, trend research, and community engagement. I value clear communication, consistent workflows, and opportunities to contribute creatively while growing with the team.

I’m Comfort, a Digital Marketer, Social Media Assistant, and Virtual Administrative Assistant with 3+ years of experience supporting startups, creators, and growing brands remotely.

My work focuses on social media marketing, short-form content, trend research, content organisation, and community engagement. I’ve supported brands by researching Instagram and TikTok trends, creating content ideas, writing captions, managing engagement, and helping teams stay consistent with their online presence.

Beyond social media, I bring strong administrative and organisational skills, including research, documentation, scheduling, and workflow support, which allows me to work efficiently with founders, marketing teams, and content creators.

I’m detail-oriented, proactive, and reliable, with strong English communication skills and experience working across different time zones. I’m especially interested in roles within marketing, beauty, lifestyle, tech, and mission-driven brands where creativity and consistency matter.

Experience

Work history, roles, and key accomplishments

Current

Social Media Manager

Current

MyCityApp

Aug 2025 - Present (5 months)

Increased app engagement 35% in 3 months and drove 25% growth in app downloads through daily content strategy and targeted ads that boosted launch visibility by 40%.

Meta Business Suite Canva Content Strategy Community Management Copywriting Analytics

Current

Social Media Manager

Current

ISwipe Technology Company

Jan 2025 - Present (1 year)

Built and executed monthly content calendars to increase digital visibility by 40% and reduced reporting turnaround by 35% via analytics dashboards while coordinating campaigns across three time zones.

Content Strategy Analytics Trello Google Workspace Campaign Management Scheduling

Social Media Manager

Comzy Homes and Property Ltd

Jan 2024 - Dec 2025 (1 year 11 months)

Launched campaigns that increased brand visibility 45% and sales 20%, converting 30% of inbound DMs into qualified leads and delivering virtual home‑buying experiences with 95% satisfaction.

Meta Business Suite Lead Conversion Campaign Strategy Virtual Presentations Customer Experience Canva CRM Performance Tracking

Assistant Production & Administrative Manager

ACC Cotton Wool Company

May 2022 - Feb 2025 (2 years 9 months)

Managed inventory and vendor communication to reduce supply delays 20%, maintained production records with 100% accuracy, and ensured 98% on‑time delivery through workflow coordination.

Inventory Management Vendor Relations Documentation Microsoft Office CRM Tools Logistics Process Improvement

Customer Service Representative

Access Bank Plc

Sep 2019 - Apr 2022 (2 years 7 months)

Supported 100+ customers daily achieving a 95% satisfaction rating, trained 200+ customers on digital banking increasing adoption 30%, and reduced CRM error rates by 25%.

Customer Service CRM Management Microsoft Office Communication Data Entry Problem Solving Reporting

Social Media Assistant

Rockson Chuks Luxe Wear

Mar 2025 - Present (10 months)

Built and optimised Facebook Business Page growing followers 15% in 3 months and crafted CTA-driven captions and visuals that increased engagement and CTR by ~15–18%.

Canva Copywriting Scheduling Analytics

Social Media Assistant

Freelance

Supported brands remotely with social media marketing and virtual assistant tasks, creating content plans and scheduling that improved consistency and audience engagement. Managed trend research, caption writing, posting, basic customer service, and administrative workflows to boost brand visibility.

Content Planning Social Media (Instagram TikTok Trend Research Caption Writing Scheduling Community Management Customer Support Administrative Assistance LinkedIn

Social Media Assistant

Freelance

Supported brands with social media marketing across Instagram, TikTok, and LinkedIn, driving 20–35% engagement increases and improving reach through trend research, content planning, and on-time publishing.

Social Media Marketing Content Planning Short form Video Community Management Scheduling Trend Research Caption Writing Analytics

Education

Degrees, certifications, and relevant coursework

I-Swipe Tech

Certificate, Social Media Management

2025 - 2025

Completed a Virtual Assistant & Social Media Manager training or program focused on social media management tools and virtual assistance tasks.

Federal Polythecnic Oko

Higher National Diploma, Computer Enigeering

2012 - 2017

Activities and societies: Participated in technical workshops and practical lab sessions. Assisted peers with basic computer operations, documentation, and project organization, developing early administrative and digital support skills.

Studied Computer Engineering with a strong foundation in computer systems, digital tools, and problem-solving. Developed technical and organizational skills that support my work as a Virtual Assistant and Digital Marketer, including research, documentation, communication, and technology-based workflow support.