Deb Mukherjee
@debmukherjee
O2C process and transformation specialist driving automation, efficiency, and compliance.
IndiaWhat I'm looking for
I am an O2C process and transformation specialist with over 14 years' experience leading end-to-end Order-to-Cash operations, large-scale transformation programmes, and ERP enhancements across multi-regional shared services environments.
I have led teams of 50+ members, built business cases that delivered a 35% reduction in manual effort, and driven process improvements that reduced cycle times and DSO while maintaining SOX and US GAAP compliance. I apply Lean Six Sigma principles to design future-state workflows, implement automation, and present actionable performance dashboards to senior leadership.
I collaborate closely with finance, IT, sales and credit stakeholders to embed sustainable change, support ERP rollouts (SAP), and strengthen control frameworks while keeping operational agility. I am focused on measurable value creation, mentoring teams, and continuous improvement.
Experience
Work history, roles, and key accomplishments
Manager - Finance & Accounts
Genpact India Pvt Ltd
Jan 2024 - Jul 2025 (1 year 6 months)
Led O2C transformation across AR and cash operations for 50+ team members across three regions, delivering a 35% reduction in manual processing effort and improved operational efficiency. Drove ERP enhancements, stakeholder engagement, and maintained SOX-compliant controls while presenting performance dashboards to senior leadership.
Process Lead / Assistant Manager
Tata Consultancy
Nov 2015 - Nov 2023 (8 years)
Managed end-to-end O2C cycles and FP&A activities, standardizing processes and leading Lean Six Sigma transformation projects that reduced cycle times by 20%. Supported ERP rollouts, ensured SOX and US GAAP compliance, and served as primary escalation point for complex client issues.
Senior Collection Officer
Infotech Pvt Ltd
Dec 2012 - Nov 2015 (2 years 11 months)
Managed high-value client portfolios for collections and cash application, achieving a 15% reduction in DSO through proactive engagement and credit risk management while contributing to automation and reconciliation improvements.
Education
Degrees, certifications, and relevant coursework
IAIndian Institute of Management Ahmedabad
Executive Program in Business Finance, Business Finance
2023 - 2023
Completed the Executive Program in Business Finance at IIM Ahmedabad in 2023 focusing on finance for senior managers and decision-making.
Vidyasagar University
Bachelor of Laws, Law
Completed LLB at Vidyasagar University, graduating in 2020 with focus on legal principles relevant to corporate and commercial practice.
UCUniversity of Calcutta
Bachelor of Commerce (Honours), Commerce
Completed B.Com (Hons.) at the University of Calcutta, graduating in 2008 with coursework in accounting and commerce.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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