@debbielubin
Office Manager at Security Finance who managed loan processing, collections, and daily financial reporting.
United StatesAt Security Finance, I managed collections and loan processing, evaluated applications, and made lending decisions. I also prepared daily financial schedules and reports.
I managed office operations and financial records, prepared tax documents and filings, and handled bank deposits. Earlier, I supported customers at Alorica and Five Star Cleaners and guided employees as a Shift Leader at Sonic Drive-In.
Work history, roles, and key accomplishments
Security Finance
Sep 2021 - Aug 2026 (4 years 11 months)
Managed collections and loan processing, including evaluating applications and making lending decisions. Prepared daily financial schedules and reports, handled bank deposits, and supported marketing activities.
Handled high-volume inbound customer service calls, de-escalated challenging interactions, and provided accurate account information. Trained new employees and maintained strict privacy standards.
Five Star Cleaners
Aug 2004 - Apr 2018 (13 years 8 months)
Opened store, prepared daily operations and machines, provided customer service, handled complaints, processed orders, managed inventory, and maintained store cleanliness.
Sonic Drive-In
Mar 1994 - Aug 2004 (10 years 5 months)
Supervised daily operations, guided employees, handled cashier duties, prepared orders, managed inventory, and resolved customer complaints. Ensured daily and weekly goals were met.
Degrees, certifications, and relevant coursework
High School Diploma, General Studies
2018 - 2018
Earned a high school diploma from SA Leadership in San Antonio, TX, from January to April 2018.
Software and tools used professionally
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