Open to opportunities

D Cc

@dcc

Message

Customer-focused media and hospitality professional skilled in social media management.

Canada

Message

What I'm looking for

I seek roles blending customer engagement and audiovisual content creation, with collaborative teams, growth opportunities, and hands-on responsibilities in social media, production, or hospitality.

I am a customer-focused media and hospitality professional with hands-on experience across food & beverage operations, social media management, and production assistance. I combine strong time management, team-oriented collaboration, and practical experience with Adobe Premiere, Photoshop, and Canva to deliver polished visual content and reliable front-of-house service.

My background includes roles as manager, barista, barman/busser, cook, assistant director, and social media manager, where I improved service efficiency and supported creative production. I am eager to apply my adaptability, problem-solving, and marketing-software experience to roles that bridge customer engagement and audiovisual production.

Experience

Work history, roles, and key accomplishments

Current

Barista

Current

Good Earth Coffee House

Oct 2024 - Present (1 year 8 months)

Prepared specialty beverages and provided frontline customer service since Oct 2024, maintaining product consistency and contributing to daily operations.

Espresso Preparation Customer Service Time Management Beverage Quality Teamwork

Current

Social Media Manager

Current

Good Earth

Oct 2024 - Present (1 year 8 months)

Manage social media channels and create visual content since Oct 2024 to grow local engagement and maintain brand presence.

Social Media Management Canva Photoshop Content Creation Community Engagement

Manager

The Groupe Carosiellii

Apr 2024 - Sep 2024 (5 months)

Managed daily operations, staff scheduling, and customer experience from Apr 2024 to Sept 2024, improving team coordination and shift coverage.

Team Management Scheduling Customer Service Inventory Control Problem Solving Operations

Barman / Busser

The Groupe Carosiellii

Oct 2023 - Apr 2024 (6 months)

Served drinks, supported floor operations, and maintained guest satisfaction from Oct 2023 to Apr 2024, improving service efficiency during busy shifts.

Bartending Customer Service Cash Handling