Open to opportunities

Dawn Scott

@dawnscott

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HR operations professional at TTCAA supporting confidential records, workforce reporting, and process improvement.

Trinidad and Tobago

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What I'm looking for

I’m seeking an HR Officer, HR Analyst, People Operations, or developing HR management role where I can contribute my experience in employee support, reporting, and HR operations.

At TTCAA, I provide administrative, reporting, and records support in a regulated public-sector environment. I maintain attendance information and management documentation, support external audit requirements, and develop trackers and process materials to improve consistency.

Across public, private, and entrepreneurial settings, I’ve supported employee relations, onboarding, training, and workforce administration. At Dawn's Creation, I recruited, onboarded, and scheduled staff; at ANSA McAL, I created a standardized regional reporting template and trained administrative staff in its use.

Experience

Work history, roles, and key accomplishments

Current

Finance & Accounting Assistant

Current

Trinidad and Tobago Civil Aviation Authority

Mar 2023 - Present (3 years 7 months)

Provides high-trust administrative, reporting and records support in a regulated public-sector environment, handling confidential financial and personnel-related information. Prepares attendance reports, schedules, and management documentation to support monitoring and decision-making.

Excel Microsoft Word PowerPoint Microsoft Forms Google Workspace Records Management Process Improvement Stakeholder Coordination

Project Officer – Finance & Accounting Support

Trinidad and Tobago Civil Aviation Authority

May 2018 - Feb 2023 (4 years 9 months)

Coordinated document tracking, coding, indexing, scanning and retrieval activities supporting a successful seven-year external audit exercise. Developed administrative tracking systems and records workflows that improved monitoring and retrieval of departmental information.

Document Management Records Management Process Improvement Excel Microsoft Word PowerPoint

Public Relations Officer

Trinidad & Tobago Cycling Federation

Jan 2021 - Dec 2022 (1 year 11 months)

Supported communications and stakeholder engagement for eight National Cycling Championships and the Easter Grand Prix 2022. Developed the Federation's first newsletter, 'Cycling on the Rise,' and contributed to digital reach growth exceeding 200,000 views.

Communication Skills Stakeholder Engagement Newsletter Development Digital Marketing Social Media Branding Sponsorship

Owner / Manager

Dawn's Creation

Feb 2011 - Sep 2017 (6 years 7 months)

Recruited, onboarded, scheduled and supervised staff; coordinated customer service training and day-to-day people management. Managed payroll/NIB-related administration, budgeting, procurement, inventory and supplier relationships.

Recruitment Onboarding Staff Scheduling Payroll Administration Budgeting Procurement Inventory Management Supplier Management Customer Service Training

Executive Assistant to Sector Head, Distribution

ANSA McAL Limited

Jan 2010 - Feb 2011 (1 year 1 month)

Provided confidential executive support and coordinated communication with regional executives, board members, business units and external stakeholders. Prepared management dashboards, reports, presentations and briefing materials; coordinated meetings, leadership retreats and team-building initiatives.

Executive Support Confidentiality Reporting Presentation Skills Meeting Coordination Training Excel Microsoft Word PowerPoint

Executive Assistant to Agency Manager / Regional Team Leader

CLICO (Trinidad) Limited

Mar 2000 - Dec 2009 (9 years 9 months)

Supported branch and regional leadership with confidential administration, reporting, meeting coordination and employee/customer service initiatives. Selected as a Customer Service Advocate; coached and mentored Customer Service Representatives across multiple branches.