Davonta Nichols
@davontanichols
IT project manager at Continental Battery Systems who delivered an iPad asset system that boosted fleet visibility by 30%.
United StatesWhat I'm looking for
At Continental Battery Systems, I led a 7-person cross-functional team through all five PMI process groups to deliver a centralized iPad Asset Management System in four months. It boosted fleet visibility by 30% for 1,000 employees across 750+ branches.
I engineered tracking logic for about 1,400 devices, covering serial numbers, shipping, and repair states. The system also synchronized historical records when branches were renamed.
I managed IT service delivery operations handling 40–60 incidents per week, with 95%+ CSAT. By standardizing onboarding SOPs and automating workflows, I cut user provisioning cycle times by 30% and asset procurement lead times by 25%.
I also established a PMO framework with risk mitigation protocols, a prioritization matrix, and transparent status reporting. I’m PMP-certified, hold a Six Sigma Green Belt certificate and an MS in Management, and am targeting IT Project Manager, Senior Operations Lead, and Technical Program Manager roles.
Experience
Work history, roles, and key accomplishments
IT Help Desk Technician
Continental Battery Systems
Aug 2022 - Present (4 years 2 months)
Led a 7-person cross-functional team to deliver a centralized iPad Asset Management System, boosting fleet visibility by 30%. Managed IT service delivery, asset lifecycle, and process improvements, cutting provisioning times by 30% and procurement lead times by 25%.
Student Orientation Program Coordinator Intern
University of Texas at Arlington
May 2022 - Aug 2022 (3 months)
Managed event logistics and resource allocation for onboarding programs serving 500+ attendees. Coordinated cross-departmental communication and supervised registration processes.
Lead Automotive Service Technician
Sam's Club
Feb 2018 - Aug 2022 (4 years 6 months)
Managed daily throughput of 25-40 vehicles, streamlined scheduling, and maintained 100% OSHA compliance. Controlled inventory and handled customer escalations to build trust and repeat business.
Education
Degrees, certifications, and relevant coursework
Project Management Institute
Project Management Professional (PMP), Project Management
Earned the Project Management Professional (PMP) certification in February 2026.
Texas A&M University-Commerce
Master of Science (M.S.), Management
Completed a Master of Science in Management in May 2025.
Texas A&M University-Commerce
Six Sigma Green Belt Certificate, Process Improvement
Earned a Six Sigma Green Belt certificate in July 2024.
University of Texas at Arlington
Bachelor of Business Administration (B.B.A.), Management and Marketing
Earned a Bachelor of Business Administration in Management and Marketing in August 2022.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
Social media
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