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@davidnisa
Dedicated administrative assistant with strong customer service skills.
My name is David Gorgulho Nisa, and I am a dedicated administrative assistant with a strong background in customer service and organizational management. I have honed my skills through my experience at Farmácia Alter, where I provided exceptional service to customers and managed various pharmacy operations. My role involved advising on over-the-counter products, maintaining stock levels, and performing antigen tests, which enhanced my attention to detail and compliance with regulations.
Currently, I serve as an administrative assistant at Santa Casa da Misericórdia de Alter do Chão, where I manage daily operations, coordinate with internal and external partners, and oversee financial tasks. My educational background in Computer Equipment Management and my training as a Pharmacy Assistant have equipped me with the technical skills necessary to excel in my roles. I am proficient in Microsoft Office and have a strong ability to learn new applications quickly, which allows me to adapt to various organizational needs effectively.
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Work history, roles, and key accomplishments
Santa Casa da Misericórdia de Alter do Chão
Apr 2024 - Present (1 year 7 months)
Managed daily administrative operations, including correspondence, record keeping, and scheduling. Coordinated with internal departments and external partners to support community and social services. Prepared reports, maintained databases, and ensured compliance with organizational policies.
Farmácia Alter
Oct 2021 - Present (4 years 1 month)
Provided customer service at the pharmacy counter and advised on over-the-counter products. Organized and maintained stock levels, receiving and inspecting incoming orders. Performed antigen tests and managed pharmaceutical waste disposal according to regulations.
Degrees, certifications, and relevant coursework
Professional Course, Computer Equipment Management
Grade: 15
Completed a professional course focused on computer equipment management. Gained skills in maintaining and organizing computer hardware and software systems.
Pharmacy Assistant Certification, Pharmacy Assistant
Grade: 18
Undertook training to become a pharmacy assistant, covering pharmaceutical practices and patient support. Achieved a strong final grade, demonstrating proficiency in the field.
Software and tools used professionally
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