David MaikaDM
Open to opportunities

David Maika

@davidmaika

Enthusiastic Customer Success Specialist

Nigeria

What I'm looking for

Seeking a challenging role that leverages my customer-centric approach, technical skills, and certifications to drive business growth and customer satisfaction.

As a dedicated and results-driven Customer Success Specialist, I have a proven track record of providing exceptional customer service, resolving issues efficiently, and maintaining high customer satisfaction. With a strong belief that the customer is the bedrock of every business, I am committed to delivering empathetic and professional service.

Throughout my professional experience, I have honed my skills in handling customer inquiries via email, chat, and phone, ensuring prompt resolution of issues and maintaining high standards of service. My ability to work independently with minimal supervision, think critically, and collaborate with teams has enabled me to drive customer loyalty and brand advocacy, leading to increased revenue.

With a strong educational background in Electrical/Electronics Engineering and certifications in Human Resource Management, Digital Marketing, and Customer Success, I am well-equipped to navigate the complexities of customer-facing roles and drive business growth.

Experience

Work history, roles, and key accomplishments

AH

Manager

An6ix Apartments Hotel

Oct 2022 - May 2023 (7 months)

Maintained accurate records, performed general office duties, and managed hotel operations while ensuring guest satisfaction through excellent service and prompt resolution of issues.

RS

Industrial Trainee

Radial Circle Marine Services

Jan 2015 - Mar 2015 (2 months)

Gained hands-on experience in the marine services industry during the industrial training period.

Education

Degrees, certifications, and relevant coursework

David hasn't added their education

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Tech stack

Software and tools used professionally

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David Maika - Manager - An6ix Apartments Hotel | Himalayas