Looking for a job

Dávid Kristály

@davidkristaly

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I am a Partner Services Specialist with HR and administrator experience.

Hungary

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What I'm looking for

I seek a collaborative role in partner services or HR-focused administration where I can support operations, mentor teammates, improve processes, and work in a bilingual environment with growth opportunities.

I am a Partner Services Specialist at Byborg SSC Kft., providing accurate and detailed shift reports, mentoring newcomers on various tasks, and reporting incidents for risk management.

Previously I worked as a Partner Services Representative, acting as the primary point of contact for partners with English live chat support, handling administrative duties like registration and uploaded content, and monitoring live streams to ensure a safe environment.

I have HR experience from an internship at Danone supporting payroll inputs and HR administration, ongoing studies in Human Resource Development, ECDL-certified IT user skills, and I approach work as a resourceful, responsible, and orderly person who can work independently or in a team.

Experience

Work history, roles, and key accomplishments

Partner Services Specialist

Byborg SSC Kft.

Feb 2024 - Feb 2026 (2 years)

• Providing accurate & detailed shift reports
• Mentoring various tasks for newbies
• Reporting incidents for Risk Management
• Being a primary point of contact for our partners,
providing customer support in English via live chat and email
• Handling administrative tasks – registration &
uploaded content
• Monitoring live streams to ensure a safe and
enjoyable environment
• Handling special tasks

Communication Skills Sales Project Management

Support Associate

Wolt Hungary

Jan 2023 - Jan 2024 (1 year)

• Supporting customers, courier partners and venues in Hungarian and English via live chat and phone
• Ensuring that the delivery operations run smoothly
• Developing our support function together with the support team as well as other teams within Wolt

HR Intern

Danone

Jul 2022 - Nov 2022 (4 months)

• Collecting, processing, and forwarding inputs and
data related to Payroll, supporting HR administration
• Managing and organizing personnel files and other
HR documents

Payroll HR Administrator Data Processing Microsoft Office Confidentiality Communication

Education

Degrees, certifications, and relevant coursework

Széchenyi István Egyetem, Apáczai Csere János Kar

Human Resource Development

2019 - 2025

Pursuing Human Resource Development program at Széchenyi István University, Apáczai Csere János Faculty, expected completion in 2025.

Győri Szolgáltatási Szakképzési Centrum Deák Ferenc Közgazdasági Szakgimnáziuma

Business and Payroll Administration

2018 - 2019

Completed Business and Payroll Administrator vocational program at Győri Szolgáltatási Szakképzési Centrum Deák Ferenc Közgazdasági Szakgimnáziuma (2018–2019).