At Prolific Profiles, I drive the full sales cycle from outreach through deal closure and client onboarding. I manage more than 45 active accounts and maintain a 90% client retention rate.
I use HubSpot CRM and Excel to track client behavior and adjust strategies. I also streamline lead management and proposal creation to support business efficiency.
At Prolific Profiles, I handled complex ATS integrations and resolved software bugs by directly modifying source code. I also coordinated cross-functional teams on sales and retention strategies.
Previously, at MeridianLink, I provided software support to clients in the background check and drug testing industries, resolving client-facing errors by changing source code. At Mechdyne, I supported audio and video conferencing systems and maintained setup processes and an equipment inventory database.
