David Cabarcas

I am a bilingual specialist with a strong background in customer service and administrative support. My experience includes working in dynamic environments where I excel at managing multiple tasks and solving problems efficiently. I am passionate about providing exceptional service and ensuring client satisfaction.

Currently, I work as an Associate Account Manager at Sutherland Global Solutions, where I provide bilingual customer support for a remittance app. I conduct KYC processes and ensure compliance with international regulatory standards. My previous role as a Customer Service Representative at Atlantic Quantum Innovations BPO allowed me to assist patients in a healthcare setting, managing sensitive medical documentation while adhering to HIPAA regulations.