Open to opportunities

David Alfred Lemkul

@davidalfredlemkul

Message

I provide IT support, maintain networks, and build practical web-based community solutions.

Kenya

Message

What I'm looking for

I'm looking for opportunities to grow in IT support, network administration, and web development while improving operational efficiency, user satisfaction, and community-focused digital solutions.

I've supported KEMRI staff with IT troubleshooting, software updates, UTAP account management, infrastructure monitoring, and Microsoft Teams best practices, achieving a 95% resolution rate.

I also managed cyber café operations at Interzone Cyber, maintained computers and peripherals, improved internet connectivity, and supported clients accessing digital government services. Alongside IT work, I build web solutions and create photo and video content for events, business profiles, and digital campaigns.

Experience

Work history, roles, and key accomplishments

ICT Attachee

KEMRI ICT Department

Sep 2024 - Jan 2025 (4 months)

Provided comprehensive IT support and troubleshooting for staff, achieving a 95% resolution rate. Enhanced UTAP account management, organized hybrid meetings, installed software, monitored IT infrastructure, and guided users on IT best practices.

IT Support Troubleshooting Network Administration Technical Support Microsoft Teams Google Meet IP Telephony

Assistant Manager

Interzone Cyber

May 2022 - Jan 2023 (8 months)

Managed daily cyber café operations, increasing customer satisfaction and streamlining access to government services. Maintained computers and peripherals, optimized internet connectivity, and upgraded software to improve security and efficiency.

IT Support Troubleshooting Network Administration Technical Support Customer Service Software Installation