Davianne London
@daviannelondon
Organized customer service representative with diverse experience in sales.
Trinidad and TobagoWhat I'm looking for
I am a dedicated and well-organized individual with a strong background in customer service and sales. Over the past few years, I have honed my skills in various roles, including as a Customer Service Representative and Course Advisor at C1st Online Academy. My responsibilities included managing customer inquiries, processing payments, and advising potential students on our programs. This experience has equipped me with the ability to handle multiple tasks efficiently while maintaining a high level of customer satisfaction.
In addition to my role at C1st Online Academy, I have also worked as a Bakery Attendant at Massy St. Augustine EMR, where I developed my skills in merchandising and product management. My experience in different customer service environments has allowed me to adapt quickly to new challenges and enhance my problem-solving abilities. I am eager to bring my strong work ethic and customer-focused approach to a vital organization where I can contribute positively and grow professionally.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
C1st Online Academy Limited
Jan 2022 - Jun 2024 (2 years 5 months)
Managed general customer service duties, including answering inbound and outbound calls and responding to emails. Handled payment processing, invoice distribution, and created new client databases.
Bakery Attendant/Merchandiser
Massy St. Augustine EMR
Dec 2023 - Mar 2024 (3 months)
Assisted with various bakery tasks, including filling pastries, decorating donuts, and bagging bread. Responsible for replenishing assigned lanes and removing expired goods.
Customer Service Representative/Sales Agent
Green Dot Limited
Jan 2018 - Jul 2018 (6 months)
Performed general customer service duties, including handling inbound and outbound calls and email correspondence. Focused on upselling products and services, informing customers about promotions, and assisting with basic troubleshooting.
Customer Service Representative/Sales Agent
Call Serv Tunapuna
May 2016 - Nov 2016 (6 months)
Assisted with customer queries and managed customer accounts, including debt collections. Informed customers about products, services, and promotions, and engaged in upselling.
Education
Degrees, certifications, and relevant coursework
Laventille Girl’s Government School
Primary Education, General Studies
Completed primary education at Laventille Girl's Government School.
Barataria North Secondary School
CXC General, General Studies
Grade: English A 3, Integrated Science 3, Social Studies 3, Principle Of Business 3
Completed secondary education with a focus on core subjects. Achieved passes in English A, Integrated Science, Social Studies, and Principles of Business.
Tech stack
Software and tools used professionally
Availability
Location
Trinidad and TobagoAuthorized to work in
Job categories
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