DL
Open to opportunities

Davianne London

@daviannelondon

Organized customer service representative with diverse experience in sales.

Trinidad and Tobago
Message

What I'm looking for

I am looking for a role that allows me to utilize my customer service skills in a dynamic environment, with opportunities for growth and development.

I am a dedicated and well-organized individual with a strong background in customer service and sales. Over the past few years, I have honed my skills in various roles, including as a Customer Service Representative and Course Advisor at C1st Online Academy. My responsibilities included managing customer inquiries, processing payments, and advising potential students on our programs. This experience has equipped me with the ability to handle multiple tasks efficiently while maintaining a high level of customer satisfaction.

In addition to my role at C1st Online Academy, I have also worked as a Bakery Attendant at Massy St. Augustine EMR, where I developed my skills in merchandising and product management. My experience in different customer service environments has allowed me to adapt quickly to new challenges and enhance my problem-solving abilities. I am eager to bring my strong work ethic and customer-focused approach to a vital organization where I can contribute positively and grow professionally.

Experience

Work history, roles, and key accomplishments

ME

Bakery Attendant/Merchandiser

Massy St. Augustine EMR

Dec 2023 - Mar 2024 (3 months)

Assisted with various bakery tasks, including filling pastries, decorating donuts, and bagging bread. Responsible for replenishing assigned lanes and removing expired goods.

GL

Customer Service Representative/Sales Agent

Green Dot Limited

Jan 2018 - Jul 2018 (6 months)

Performed general customer service duties, including handling inbound and outbound calls and email correspondence. Focused on upselling products and services, informing customers about promotions, and assisting with basic troubleshooting.

Education

Degrees, certifications, and relevant coursework

LS

Laventille Girl’s Government School

Primary Education, General Studies

Completed primary education at Laventille Girl's Government School.

BS

Barataria North Secondary School

CXC General, General Studies

Grade: English A 3, Integrated Science 3, Social Studies 3, Principle Of Business 3

Completed secondary education with a focus on core subjects. Achieved passes in English A, Integrated Science, Social Studies, and Principles of Business.

Tech stack

Software and tools used professionally

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Davianne London - Customer Service Representative - C1st Online Academy Limited | Himalayas