At VIMBRI MEDIA PRIVATE LIMITED, I documented CRM processes and workflows for team reference, helping improve operational clarity.
I generated management reports using advanced Excel functions and data visualization tools to support decision-making. I also audited and validated sales information to maintain data integrity.
I assisted in creating customer segmentation strategies for targeted outreach and coordinated workflows to support timely task completion. I also trained new team members on operational procedures and safety protocols.
Previously, I worked as a Sales Manager at sulekha.com and a Sales Executive at justdial. My work included managing CRM data, analyzing customer feedback, and developing client relationships.
