Open to opportunities

Dario Maroto

@dariomaroto

Message

Trust & Safety analyst with 3+ years moderating harmful content, improving safety workflows.

Spain

Message

What I'm looking for

I’m looking for a Trust & Safety role where I can enforce community guidelines at scale, manage complex escalations, and keep multilingual user experiences safe—using my Python/SQL background to support smarter tooling.

I’m a Content Analyst & User Support Specialist with 3+ years of experience at Accenture, focused on Trust & Safety. I review and classify user-generated content—text, images, and video—across major social media platforms to ensure compliance with community guidelines.

I’m skilled in applying policy enforcement and escalation workflows consistently across high-volume queues. I identify harmful, misleading, and prohibited content at scale and route complex or high-risk cases to specialist teams, improving user safety and platform integrity across multilingual Spanish, English, and Portuguese content.

Alongside Trust & Safety, I bring a backend and security background from roles as a Back-End Developer and my IT security training. I’ve developed ETL pipelines in Python and SQL (optimizing data loading by 20%), automated operational workflows with Jenkins and Rundeck, and worked in cybersecurity & ethical hacking bootcamps.

Experience

Work history, roles, and key accomplishments

Current

Route Assistant & Day Centre Driver

Current

Serveo

Nov 2025 - Present (7 months)

Provided safe, attentive support to elderly users during daily transport to and from a day care centre, ensuring reliability and passenger comfort.

Elderly Support Day Centre Assistance Customer Service Attention To Detail

Back-End Developer

Vass

Jun 2024 - Feb 2025 (8 months)

Developed Python and SQL ETL pipelines, optimizing data loading processes and improving performance by 20%. Automated operational workflows using Jenkins and Rundeck.

Python SQL ETL Data Loading Jenkins Rundeck Workflow Automation Data Processing

Back-End Developer

Onets Spain SL

Oct 2023 - Dec 2023 (2 months)

Contributed to an interactive web learning platform using JavaScript and SQL. Integrated and configured ChatGPT as an AI assistant within the platform.

JavaScript SQL Web Application Development Configuration

Content Analyst & User Support Specialist

Accenture

Mar 2020 - Feb 2023 (2 years 11 months)

Reviewed and classified user-generated text, images, and video for policy violations, ensuring compliance with community guidelines in high-volume multilingual queues. Escalated complex or high-risk cases to specialist teams to improve user safety and platform integrity.

Content Moderation Policy Enforcement Community Guidelines Multilingual Trust & Safety Trust & Safety Operations

Kitchen & Office Assistant

Various

Jan 2017 - Jan 2019 (2 years)

Supported kitchen and office operations, handling day-to-day tasks in a multi-site environment across Madrid and England.

Kitchen Support Administrative Support Multitasking Team Collaboration Attention To Detail

Sales Assistant

Various

Jan 2012 - Jan 2016 (4 years)

Provided customer-facing sales advisory and managed stock, cash handling, home delivery, and in-store store operations for multi-year retail support.

Sales Advisory Stock Management Cash Handling Customer Service Store Operations Attention To Detail Reliability

Taxi Driver

Self Employed

Jan 2008 - Jan 2012 (4 years)

Provided professional taxi services across Madrid for four years, managing vehicle maintenance scheduling and ITV inspections to ensure road readiness.

TAXI Route Planning Maintenance Scheduling ITV Inspections Customer Service Self Management Reliability