Daril Melendez

At Sun River Health, I coordinate high-volume patient scheduling, telehealth appointments, and multi-clinic care using eClinicalWorks. I verify insurance eligibility, maintain accurate patient records, and support continuity of care through bilingual communication with patients, providers, pharmacies, and insurers.

Previously at Rutaca Airlines, I monitored customer interactions, conducted quality audits, and analyzed KPIs and operational data in Excel to identify performance gaps and improve workflows.

I'm a bilingual English/Spanish administrative professional with 5+ years of experience across healthcare operations, quality assurance, customer service, and data management. I bring organized documentation, HIPAA-conscious record handling, and practical problem-solving to fast-paced teams.