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Daria BoltynDB
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Daria Boltyn

@dariaboltyn

E-commerce operations consultant at Self-employed who stabilized Glambou GmbH operations and recovered €80K in delayed marketplace revenue.

Germany
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What I'm looking for

I'm available for consulting, transformation projects, operational audits, and Fractional COO or Interim Head of Operations engagements. I work on a project or hourly basis and am available for remote and hybrid projects across Europe.

At Self-employed, I help startups and growing companies improve operations, scale e-commerce and solve complex business challenges. For Glambou GmbH, I stabilized operations during an executive transition, restored operational control across key functions and recovered €80K in delayed marketplace revenue in two weeks.

At Apriwell, I optimized company processes, reducing shipping costs by 56% and COGS by 5%. I also set up sales through Amazon, wholesale and an online shop in 5–14 days.

Earlier, at SuperVista AG, I optimized invoicing to save €200,000 monthly on debt collection and implemented Zendesk, reducing open requests from 13,000 to 5,000 weekly. I combine consulting with hands-on execution, and leave teams with documented processes, knowledge transfer and a prioritized roadmap.

Experience

Work history, roles, and key accomplishments

Self-employed logoSE
Current

Operations Consultant | Interim Head of Operations | E-commerce & AI

Mar 2025 - Present (1 year 7 months)

I help startups and growing companies improve operations, scale e-commerce and solve complex business challenges. Depending on the engagement, I advise leadership teams, lead transformation projects or step in as an interim operations leader.

Selected engagement

Glambou GmbH
Interim Head of Operations & E-commerce
Feb 2026 – Jun 2026
• Brought in during executive transition to stabilize busi

Apriwell logoAP

Senior Operations Manager

Jun 2022 - Mar 2024 (1 year 9 months)

Healthcare products

• Led operational and strategic initiatives, effectively acting as Director of Operations in a young, fast-growing start-up
• Designed, controlled, documented, and optimized company processes. Reduced shipping costs by 56% and COGS by 5%
• Extensively used Data Mining, Data analysis, BI and Data visualization
• Set up sales through various channels (Amazon, wholesale, onlin

elopage logoEL

Business Operations Manager

Jan 2022 - May 2022 (4 months)

SaaS for creators

• Outsourced Customer Service team, improved staffing
• Optimized and automatized Zendesk
• Set up processes in Jira, added QA tools for sales, implemented OKRs
• Consulted Finance, HR, Data, and Sales

SuperVista AG logoSA

Senior Project Manager

Jul 2018 - Aug 2019 (1 year 1 month)

Consumer goods

• Improved processes in Operations, IT, Customer Service, Marketing, Back Office in 1 year
• Reported to the CEO and the CBDO for decision-making, crisis management, and data-driven analysis
• Defined KPIs and processes for sales and operations (10 external call centers in 4 countries)
• Optimized invoicing and saved EUR 200.000 monthly on debt collection
• Implemented Zendesk su

Ellex Deutschland GmbH logoEG

Office and Sales Administrator

Oct 2014 - Dec 2017 (3 years 2 months)

Medical devices

• Restored archives, inventories, and supplies after an office relocation
• Developed, documented and controlled organizational processes, reported to CFO
• Daily managed all administrative matters in a team of 10 (German office)
• First contact for customers, vendors, and partners; assistant of GM
• Run inventory, international cargo and sales paperwork, implemented new ERP
• Pla

Arvato Financial Solutions logoAS

Operations Manager

Jan 2014 - Apr 2014 (3 months)

Financial services

• Key Account Manager, supervised three teams, a total of 30 persons
• All-around receivables' management for a major customer in the communication sector
• Planned budget, controlled KPIs, managed crisis situations; reported to the customer and executive board

BASF logoBA

Team Specialist Collection Services Accounts receivable

Nov 2012 - Oct 2013 (11 months)

Financial services

• Ensured receipt of 80% overdue debt weekly (over €20 Million) for 49 European subsidiaries
• Designed and created a cash collection team in 17 languages for >2500 customers
• Supervised, trained and coached an international team of 14
• Key technical specialist for AR processes including SAP
• Cooperated with overseas partners (trained >200 employees), reported KPIs to the b

BASF logoBA

Team Specialist Accounts Receivable & Credit Management

Oct 2011 - Nov 2012 (1 year 1 month)

• Supervised, trained and coached a team of 12, key SAP user/technical specialist
• Optimized business processes, defined KPIs, created analysis tools and instructions for 15 companies
• Supervised year-end closure acc. to IFRS for 15 companies in 4 SAP modules

BASF logoBA

Accounts Receivable Officer

Sep 2008 - Sep 2011 (3 years)

• Performed customer credit- and receivables management for customers in GB, DE, DK
• Integrated and stabilized 3 subsidiaries in the shared services structure
• Reported performance KPIs for Northern und Central Europe (15 companies)
• Key user/tester SAP FSCM Collection, Dispute and Credit Management modules

Education

Degrees, certifications, and relevant coursework

OU

Outskill

Generative AI Mastermind

Jan 2026

HP

High Impact Professionals

Impact Accelerator Program

Dec 2024

HS

Hult International Business School

Master of Business Administration - MBA

2019 - 2020

HS

Hult International Business School

Certificate of Merit (RVR), Operations Management Course

Mar 2020

DA

DataCamp

Introduction to Python

Sep 2019

DA

DataCamp

Introduction to Data Science in Python

Nov 2019

HB

Hochschule für Technik und Wirtschaft Berlin

Start-up Summer School

2013 - 2013

HB

Hochschule für Technik und Wirtschaft Berlin

Master of Arts (M.A.), International Business

2006 - 2008

Thesis: “Convergence Experience in the EU: Accounting Harmonization in Spain and Germany”

BC

British Council

IELTS

CC

Carl Duisberg Centren

TestDAF

Tech stack

Software and tools used professionally

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