Dan Raven Palomas
@danravenpalomas
I handle high-volume customer account support and accurate administrative records.
PhilippinesWhat I'm looking for
At Transworld System Incorporated, I handled more than 50 inbound and 100 outbound calls daily, resolving customer account, payment, and service requests while maintaining complete case records.
I've also supported HR administration at City of Malabon University, managing confidential student documents and maintaining grades and records in Microsoft Excel and Google Sheets.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Transworld System Incorporated
Jul 2025 - Sep 2026 (1 year 2 months)
Handled over 50 inbound and 100 outbound calls daily, addressing customer inquiries and providing accurate resolutions. Administered end-to-end account servicing and documented customer interactions to maintain complete records.
HR Intern
City of Malabon University
Jun 2025 - Aug 2025 (2 months)
Organized and managed student-related documents, ensuring accurate filing and data confidentiality. Addressed student inquiries and encoded grades using Microsoft Excel and Google Sheets.
Education
Degrees, certifications, and relevant coursework
City of Malabon University
Bachelor of Science, Business Administration
2022 - 2026
Pursuing a Bachelor of Science in Business Administration with a focus on Human Resource Management.
Tech stack
Software and tools used professionally
Availability
Location
PhilippinesAuthorized to work in
Salary expectations
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