DP
Open to opportunities

Danna Padilla

@dannapadilla

Successful debt collector skilled in negotiation and financial analysis.

United States

What I'm looking for

I seek a role that values ethical practices and offers growth opportunities in financial recovery.

I am a results-driven debt collector with a proven track record in negotiation, communication, and financial analysis. My expertise lies in recovering outstanding debts while maintaining positive relationships with clients. I utilize skip tracing techniques, legal knowledge, and compliance expertise to locate debtors and establish effective repayment plans. My strong understanding of industry regulations and ethical collection practices enables me to consistently meet recovery targets, contributing to the financial stability of businesses.

Currently, I work as a Debt Collector at Bursey & Associates P.C. in Tucson, AZ, where I have consistently exceeded performance metrics, doubling the expected outcome of $60K and averaging $150K monthly. I implement effective skip tracing techniques to locate hard-to-reach clients and manage account records while ensuring FDCPA compliance. My role involves engaging debtors in professional negotiations to establish repayment plans that balance their financial obligations with feasible payment options.

With a background that includes roles in cleaning and sales, I bring a diverse skill set and a commitment to client satisfaction. My ability to empathize with customers and resolve conflicts effectively has been key to my success in the debt collection industry.

Experience

Work history, roles, and key accomplishments

BP
Current

Debt Collector

Bursey & Associates P.C.

Jan 2024 - Present (1 year 5 months)

Consistently exceeded performance metrics, averaging $150K monthly recovery. Implemented effective skip tracing techniques to locate hard-to-reach clients and contacted 1.5K clients weekly to negotiate and arrange debt repayments. Managed account records, ensured FDCPA compliance, and collaborated with Customer Accounts Manager and Legal & Compliance teams on legal files and civil suit procedures.

CA

Cleaner

Cleaning Authority

Sep 2023 - Jan 2024 (4 months)

Maintained cleanliness and organization in residential spaces. Performed deep cleaning tasks, including dusting, vacuuming, and sanitizing. Ensured client satisfaction by following personalized cleaning requests.

MP

Pawn Broker/Sales

Monte de Piedad

Jul 2022 - Jan 2023 (6 months)

Maintained cleanliness and organization in residential spaces. Performed deep cleaning tasks, including dusting, vacuuming, and sanitizing. Ensured client satisfaction by following personalized cleaning requests.

Education

Degrees, certifications, and relevant coursework

SS

Southwest High School

High School Diploma

2013 - 2017

Grade: 3.8 GPA

Tech stack

Software and tools used professionally

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Danna Padilla - Debt Collector - Bursey & Associates P.C. | Himalayas