Danna Padilla
@dannapadilla
Successful debt collector skilled in negotiation and financial analysis.
What I'm looking for
I am a results-driven debt collector with a proven track record in negotiation, communication, and financial analysis. My expertise lies in recovering outstanding debts while maintaining positive relationships with clients. I utilize skip tracing techniques, legal knowledge, and compliance expertise to locate debtors and establish effective repayment plans. My strong understanding of industry regulations and ethical collection practices enables me to consistently meet recovery targets, contributing to the financial stability of businesses.
Currently, I work as a Debt Collector at Bursey & Associates P.C. in Tucson, AZ, where I have consistently exceeded performance metrics, doubling the expected outcome of $60K and averaging $150K monthly. I implement effective skip tracing techniques to locate hard-to-reach clients and manage account records while ensuring FDCPA compliance. My role involves engaging debtors in professional negotiations to establish repayment plans that balance their financial obligations with feasible payment options.
With a background that includes roles in cleaning and sales, I bring a diverse skill set and a commitment to client satisfaction. My ability to empathize with customers and resolve conflicts effectively has been key to my success in the debt collection industry.
Experience
Work history, roles, and key accomplishments
Debt Collector
Bursey & Associates P.C.
Jan 2024 - Present (1 year 5 months)
Consistently exceeded performance metrics, averaging $150K monthly recovery. Implemented effective skip tracing techniques to locate hard-to-reach clients and contacted 1.5K clients weekly to negotiate and arrange debt repayments. Managed account records, ensured FDCPA compliance, and collaborated with Customer Accounts Manager and Legal & Compliance teams on legal files and civil suit procedures.
Cleaner
Cleaning Authority
Sep 2023 - Jan 2024 (4 months)
Maintained cleanliness and organization in residential spaces. Performed deep cleaning tasks, including dusting, vacuuming, and sanitizing. Ensured client satisfaction by following personalized cleaning requests.
Pawn Broker/Sales
Monte de Piedad
Jul 2022 - Jan 2023 (6 months)
Maintained cleanliness and organization in residential spaces. Performed deep cleaning tasks, including dusting, vacuuming, and sanitizing. Ensured client satisfaction by following personalized cleaning requests.
Education
Degrees, certifications, and relevant coursework
Southwest High School
High School Diploma
2013 - 2017
Grade: 3.8 GPA
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Interested in hiring Danna?
You can contact Danna and 90k+ other talented remote workers on Himalayas.
Message DannaFind your dream job
Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
