Looking for a job

Daniel Santos

@danielsantos1

Results-driven data analyst who improves data quality and accuracy using SQL-based management and cross-functional collaboration.

United States

Message

What I'm looking for

I’m looking for a data-focused role where I can use SQL and Excel to improve data quality, lead or coordinate remote teams, and support cross-functional work (e.g., Jira/Zendesk) while continuing to grow in information security and compliance.

I’m a results-driven Data Analyst with 8 years of experience in SQL-based data management, improving overall team leadership, and remote operations. I focus on creating lesson plans and trainings when needed—so teams can adopt consistent, high-quality data practices.

I strengthen data accuracy by completing database management work using SQL and Excel, and by driving projects that support Product support with Jira and Zendesk. I’ve maintained strong data integrity results (including 99% and 98% outcomes) and improved quality through disciplined stewardship and client-ready records.

I also bring hands-on operational support experience, including IT support and communication between clients and partners, while managing and updating large volumes of records. My approach combines project management, team leadership, and remote collaboration with a solid foundation in information security, data privacy, and anti-money laundering compliance.

Experience

Work history, roles, and key accomplishments

Data Entry Clerk

Pathfinders Inc

Managed and updated 9,000 client database records per month and maintained 99% data integrity in the first year. Completed an average of 190 projects per year using Jira and Zendesk.

Data Entry Data Integrity SQL Microsoft Excel Jira Zendesk Data Quality Project Tracking

Team Lead Data Steward

Pathfinders Inc

Managed a team of 15 data stewards and maintained data integrity at 98% across 7 partners. Coordinated communication between clients to improve accuracy of products and services support.

Data Stewardship Data Integrity Data Quality SQL Excel Jira Zendesk Team Leadership Client Communication Records Management

Administration Assistant

Montgomery County Community College

Provided administrative support including filing, scanning, mailing, and handling first impressions. Supported general office operations and client/visitor interactions.

Administrative Support Document Scanning Scheduling Customer Service Microsoft Office Suite Data Privacy First Impressions Record keeping