Open to opportunities

Daniel Ross

@danielross

Message

Healthcare-focused data analyst translating complex operational data into actionable insights.

United States

Message

What I'm looking for

I seek roles where I can apply healthcare and workforce analytics to improve operations, ensure compliance, and deliver executive-ready insights in collaborative, regulated environments.

I am a healthcare-focused data analyst with over 16 years of experience across analytics, payroll, IT support, and project coordination, skilled at converting complex operational and technical data into clear insights for frontline staff and senior leadership.

I have delivered workforce analytics, compliance reporting, and executive dashboards for enterprise clients, led technical deployment teams in HIPAA-regulated environments, and managed multi-state operations and payroll for 1,000+ employees.

I bring hands-on experience with dashboarding and reporting, strong cross-functional communication, and a commitment to data accuracy and regulatory compliance to drive operational improvements and informed decision-making.

Experience

Work history, roles, and key accomplishments

Current

Information Technology Support Specialist

Current

Novant Health

Nov 2025 - Present (3 months)

Installed and supported healthcare technology across hospitals and clinics, ensuring HIPAA-compliant handling of systems and data and leading technical deployment teams to track assets and network mappings.

Healthcare IT HIPAA Deployment Systems support Troubleshooting

3D Modeler

The Film Studio

May 2025 - Sep 2025 (4 months)

Created and prepared 3D models using Blender and Fusion 360, operated and maintained 3D printers and studio equipment, and built rigging and motion capture infrastructure for productions.

Blender Fusion 360 3D Printing Rigging Motion Capture Production Studio Equipment Maintenance

Data Analyst

SAS Retail Services

Jun 2023 - Oct 2024 (1 year 4 months)

Delivered workforce and performance analytics for enterprise clients, built dashboards and executive-ready reports, and presented insights to stakeholders with varying analytical backgrounds.

Workforce Insights Dashboarding Reporting SQL Excel Data Visualization

Payroll Analyst

SAS Retail Services

Sep 2022 - Jun 2023 (9 months)

Processed payroll for 1,000+ employees and analyzed workforce data to improve data accuracy and regulatory compliance across payroll operations.

Payroll Processing Data Analysis Compliance Excel Payroll Systems Data Integrity Reporting

Regional Supervisor

SAS Retail Services

Jul 2019 - Sep 2022 (3 years 2 months)

Managed multi-state teams, reported operational metrics, and drove regional performance improvements through coaching and process tracking.

Team Leadership Operations Management performance reporting Coaching KPI Tracking

Project Coordinator

CROSSMARK

Aug 2017 - Jul 2019 (1 year 11 months)

Coordinated cross-functional projects and prepared leadership reports to drive execution and alignment across teams.

Project Coordination Cross Functional Communication Reporting Stakeholder Management Scheduling Documentation

Merchandiser

Kellogg Company

Jun 2016 - Aug 2017 (1 year 2 months)

Maintained sales and inventory reporting to support merchandising operations and optimize on-shelf availability.

Merchandising Sales Analysis Retail Operations Data Entry

Licensed Agent

US Health Advisor

Mar 2017 - Jul 2017 (4 months)

Served as a licensed agent advising clients on health insurance options and compliance requirements during enrollment periods.

Health Insurance Regulatory Compliance Enrollment Communication Documentation

Merchandiser

2020 Companies

Dec 2016 - Mar 2017 (3 months)

Executed merchandising tasks for Samsung product campaigns, ensuring planogram compliance and inventory accuracy in retail environments.

Merchandising Inventory Management Retail Execution

Franchise Manager

AT&T

Jan 2015 - Jan 2016 (1 year)

Managed franchise operations, oversaw staff, and drove sales and customer service metrics to meet regional targets.

Franchise Management Staff Supervision Sales & Management Customer Service Operations Reporting

General Manager

RadioShack

Mar 2010 - Dec 2014 (4 years 9 months)

Led store operations, inventory control, and team development to improve sales performance and operational efficiency.

Store Management Inventory Control Team Leadership Sales Reporting Customer Service

Tier 2 Technical Specialist

Comcast

Feb 2008 - Dec 2009 (1 year 10 months)

Provided Tier 2 technical support, troubleshooting complex customer issues and escalating system problems to engineering teams.

Technical Support Troubleshooting Customer Support Escalation Management Networking

Education

Degrees, certifications, and relevant coursework

Trident Technical College

Information Systems (Data Analysis)

Pursuing coursework in Information Systems with a focus on data analysis; studies oriented toward practical data skills for healthcare and workforce analytics.