I've supported healthcare data operations at Aetna and UnitedHealthcare, analyzing complex datasets to uncover trends, resolve data-quality issues, and turn findings into actionable business outcomes.
At UnitedHealthcare, I led provider credential research and served as Principal Subject Matter Expert for the Data Analyst Team. I reduced data-integrity errors through controls and SQL automation, partnered monthly with stakeholders, and used visualization tools to communicate business insights.
I've also built onboarding, coaching, development, and SOP programs that strengthened team knowledge, consistency, performance, and operational efficiency.
Across more than 30 years of leadership, management, data analysis, and operations experience, I bring clear communication, strong problem-solving, data validation, and a focus on secure, reliable information.
