Daniel Pierro

Hired and led a 3-person team and built formal credit and collections infrastructure for a high-growth wholesale manufacturer; automated monthly statements to cut manual processing by 4 hours. Recovered $19k from accounts 46 days past due, reduced DSO from 106 to 42 in six months (President’s performance bonus), and reduced DSO by 17 days year over year via an integrated Click-to-Pay invoicing sol

Independently managed the full-cycle accounts receivable function, including credit applications, credit limit setup, and invoice uploads to key-account portals. Drove a 24-hour response cycle for failed credit card transactions to improve payment outcomes.

Spearheaded collection efforts for high-dollar delinquent accounts and handled sensitive customer discussions using strong interpersonal skills. Executed high-volume wholesale orders via MarketTime iPad and upsold to increase average order value by 22%.

Negotiated vendor contracts and managed budgets while facilitating cross-functional alignment between internal creative teams and global clients to ensure project milestones and expectations were met.

Supported global customer inquiries and earned promotions based on performance.

Selected to lead agency operations during a 4-day leadership absence, managing creative deliverables and team workflows to earn a 110% performance award and cash bonus. Coordinated direct marketing campaigns and managed vendors, timelines, and delivery.

Earned a Bachelor of Business Administration from the University of Minnesota in Minneapolis, Minnesota.

Completed an Integrated Direct Marketing certification at Occidental College in Eagle Rock, California.