piyush sharma
@piyushsharma5
I am a results-driven accounts receivable and operations professional improving collections, processes, and customer relationships.
CanadaWhat I'm looking for
I am a results-driven accounts receivable and operations professional with 6+ years' experience across customer service, administration, finance, and hospitality. I reduced outstanding receivables by 20%, led a team of four to increase quarterly collections by 15%, and consistently exceeded monthly collection targets by 8%.
I excel at building client relationships and resolving billing disputes—improving client communication to reduce disputes by 10–15%—and I leverage technical proficiency in Microsoft Office and Google Sheets to improve processes. I am eager to contribute my debt recovery expertise and collaborative approach to a team focused on measurable results.
Experience
Work history, roles, and key accomplishments
Operations and Administration Associate
PrintBro's Incorporated
Oct 2024 - Present (1 year 8 months)
Coordinated 10 weekly meetings, managed employee schedules and databases, and reduced supply costs by 10% through inventory controls. Prepared operational reports and supported cross-department communication to ensure adherence to company policies.
Team Member - Tim Hortons
J&L Partnership and Saisethsons Hospitality Group
Dec 2023 - Present (2 years 6 months)
Served an average of 100 customers per shift and resolved ~2 customer complaints weekly, improving feedback and repeat business. Prepared beverages and baked goods to quality and hygiene standards while assisting front-of-house operations.
Sr. Account Receivable Executive
IntelliRCM
Apr 2022 - Sep 2023 (1 year 5 months)
Led collections for four client accounts and a team of four, reducing outstanding receivables by 20% within three months and increasing quarterly collections by 15%. Consistently exceeded monthly collection targets by 8% and improved client communication to reduce billing disputes by 10–15%.
Account Receivable Executive
ConfiaceBizsol Pvt Ltd
Oct 2020 - Mar 2022 (1 year 5 months)
Implemented collection strategies achieving an 80% recovery on outstanding receivables within three months and resolved roughly 20 billing discrepancies weekly to maintain accurate account balances.
Assistant Branch Manager
Meghjeet Wealth Management
Feb 2019 - Mar 2020 (1 year 1 month)
Supervised and trained the sales team, managed day-to-day branch operations and reporting, and implemented initiatives to improve customer satisfaction and ensure compliance.
Education
Degrees, certifications, and relevant coursework
Ganpat University
Bachelor of Business Administration, Business Administration
Completed a Bachelor of Business Administration at Ganpat University in Ahmedabad, India, graduating in 2021; credential assessed as equivalent to a Canadian bachelor's degree by World Education Services.
Tech stack
Software and tools used professionally
Availability
Location
CanadaAuthorized to work in
Job categories
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