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Diana Deonanan

@tigerlilly

Strategic finance leader with 15+ years in AR, credit and collections, driving cash flow, team performance, process improvement and DSO reduction.

Canada
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What I'm looking for

I am looking for a position that utilizes my experience as a finance leader specializing in AR, credit, collections, and revenue cycle management. Leading teams, improving processes, reducing DSO, strengthening controls, optimizing cash flow, managing risk, and delivering measurable financial results are key attributes I can hit the ground running.

I am a strategic finance professional with more than 15 years of progressive experience across accounts receivable, credit, collections, and revenue cycle management within manufacturing, construction, healthcare, and logistics. Throughout my career, I have developed a strong reputation for leading teams, improving financial processes, and creating practical solutions that support both business performance and customer relationships.

My professional interests are centered on leadership, team development, process improvement, and operational efficiency. I enjoy building high-performing teams by creating an environment where people feel supported, accountable, and empowered to succeed. I am equally passionate about identifying opportunities to simplify processes, strengthen controls, leverage technology, and improve cash flow and overall efficiency.

I bring a hands-on, people-focused leadership style combined with strong analytical and problem-solving skills. Whether developing credit policies, improving collection strategies, implementing ERP processes, or creating SOPs and KPI reporting, I focus on sustainable improvements that deliver measurable results.

I am continuing to expand my expertise through advanced Excel capabilities, emerging AI tools, and my pursuit of the Certified Credit Professional (CCP) designation. My goal is to continue growing as a finance leader while helping organizations build stronger teams, smarter processes, and more efficient financial operations.

Experience

Work history, roles, and key accomplishments

Cogir Senior Living  logoCL

Revenue Cycle Manager

Cogir Senior Living

Aug 2025 - Jan 2026 (5 months)

Led the Revenue Cycle Department and a team of four, overseeing billing, collections, and revenue-cycle processes. Developed and standardized SOPs, training materials, and processes across multiple sites while partnering with Finance and Operations to resolve issues, improve consistency, and strengthen overall revenue-cycle performance.

AbbVie logoAB

Accountant

Nov 2024 - Aug 2025 (9 months)

Managed affiliate transaction monitoring and reconciliations, validating financial records against supporting documentation and investigating discrepancies. Monthly reporting and transaction entries while following established policies, SOPs, confidentiality req, SOX controls. Applied strong analytical skills and attention to detail to maintain accurate, compliant financial information.

Multy Home logoMH

Accounts Receivable Manager

Multy Home

Sep 2021 - Jun 2024 (2 years 9 months)

Led a four-person AR team managing portfolios exceeding $25M. Oversaw collections, customer accounts, disputes, and cash application while driving process improvements and strengthening collection strategies. Successfully reduced past-due balances by $1.1M and decreased disputes by 35%, improving cash flow and operational efficiency.

Medline Industries, LP logoML

Accounts Receivable Manager

Aug 2020 - Sep 2021 (1 year 1 month)

Led a team of 13 collectors while managing AR performance, collections, reporting, and process improvement. Increased team productivity by 25% and significantly improved automation, increasing automated processing from 20% to 80%. Focused on developing employees, improving workflows, and strengthening collection performance.

LafargeHolcim logoLA

Accounts Receivable Manager

LafargeHolcim

May 2012 - Apr 2020 (7 years 11 months)

Progressed through multiple leadership roles, managing teams of up to 15 across collections, cash application, reconciliation, and international projects. Led process improvements, customer negotiations, and AR initiatives that reduced DSO from 58 to 55 days and decreased past-due balances from $1.5M to $600K.

Education

Degrees, certifications, and relevant coursework

Sheridan college  logoSC

Sheridan college

Business Administration , Accounting

Lafarge  logoLA

Lafarge

Lean Six Sigma Manager, Efficiency and Automation

Credit Institute of Canada  logoCC

Credit Institute of Canada

Credit and Collections

Activities and societies: Bankruptcy, Collector

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