Open to opportunities

Daniel Opusunju

@danielopusunju

Results-driven Business Analyst with 5+ years’ experience delivering digital transformation, Agile change, and data-driven insights.

United Kingdom

Message

What I'm looking for

I seek a role that values customer-centric solutions and offers growth opportunities.

I am a results-driven Business Analyst with over five years of experience delivering digital transformation, process optimisation, and data-led change across technology, healthcare, education, retail, and finance environments. I have a strong track record of working with cross-functional teams to translate complex business needs into practical, high-impact solutions.

My experience includes leading requirements elicitation, stakeholder workshops, Agile delivery, data migration, and user acceptance testing. I have played key roles in improving data quality, designing Target Operating Models, and optimising workflows using BPMN and UML. Across multiple projects, my work has contributed to efficiency improvements of up to 40%, reduced delivery timelines, and increased user and customer satisfaction.

I am particularly interested in roles that sit at the intersection of data, systems, and people—where clear communication and analytical thinking drive measurable outcomes. I enjoy working in fast-paced environments, mentoring junior colleagues, and continuously improving processes through evidence-based decision-making.

Outside of work, I have a strong interest in technology, data, and gaming, which further sharpens my problem-solving skills and attention to detail. I am motivated by opportunities that allow me to learn, create impact, and contribute to meaningful, well-designed systems.

Experience

Work history, roles, and key accomplishments

Current

Business Data Analyst

Current

UNIVERSITY OF SOUTHAMPTON, NETSCC

May 2025 - Present (8 months)

Led key business analysis and change initiatives, including launching a Business Analysis site, decommissioning the NIHR Journal Library, delivering Power BI tracking dashboards, preserving audit-ready publication data, establishing a BA/PM Community of Practice, and documenting requirements for AI/ML tools to automate Climate Health & Sustainability data classification with H-I-L controls.

Business Analysis Business Case Development SWOT PESTLE Analysis Gap Analysis Requirements Gathering Requirements Management UAT Data Modeling Business Change Planning Stakeholder Management Stakeholder Engagement

Customer Success Manager

ADVENTORIS

Apr 2024 - Apr 2025 (1 year)

Managed a £2B+ client portfolio using Excel, Salesforce, and Power BI to track onboarding and usage metrics. Led cross-functional projects to identify process inefficiencies, delivered user-led training programmes, and developed data-driven customer success frameworks that improved platform adoption, engagement, retention, and overall customer satisfaction.

Customer Relationship Management Customer Onboarding Customer Insights Customer Success Management Customer Success Operations Business Analysis Business Planning Customer Training Gap Analysis Stakeholder Management Stakeholder Engagement Stakeholder Relationship Management Stakeholder Analysis

Business Analyst

Cancer Research UK

Feb 2023 - Oct 2023 (8 months)

Led stakeholder workshops and JAD sessions to deliver detailed requirements, user stories, and TOMs, improving Agile efficiency by 40%. Delivered Salesforce financial data migration with improved data quality, reduced testing time by up to 20%, coordinated defect resolution, and produced BPMN/UML process models and user research insights to optimise system delivery.

Customer Insights Business Analysis Business Planning Gap Analysis Stakeholder Management Stakeholder Engagement Stakeholder Relationship Management Stakeholder Analysis User Research User Testing User Stories User Acceptance Testing User Flows User Centered Design User Interviews PESTLE Analysis SWOT

Business Analyst

ALEXANDER MACLEAN

Jul 2022 - Nov 2022 (4 months)

Partnered with project leads to develop business cases and lead requirements workshops using gap analysis and stakeholder techniques. Designed a TO-BE Target Operating Model, translated epics into clear user stories, produced Balsamiq wireframes, and led LMS implementation and migration, achieving a 32% increase in student satisfaction.